Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
20
20
years of professional experience
Work History
General Manager
Rent SEMO
08.2020 - 11.2023
Manage all day-to-day operations of Rent SEMO in the office and in the field
Hiring and training staff
Marketing Rent SEMO as the premier property management company in the area
Driving new monthly lease agreements and retention of current tenants
Establishing policies to maintain a high level of tenant compliance
Leading a variety of property inspections to ensure a safe and efficient living environment.
Retail Sales Consultant
AT&T Mobility
06.2015 - 07.2020
Drive daily sales of all AT&T services and products both locally and nationally including mobility, entertainment, and data services to both business and consumer markets
Maintain customer relationships through verbal and written communication
Maintain weekly and monthly audits of store inventory along with daily reconciliation of cash and electronic payments
Liaison of new hire employees for continuation of sales floor training.
Sales Executive
Big River Telephone, LLC.
08.2010 - 05.2015
Generating revenue by creating new accounts and servicing existing accounts
Meeting and exceeding monthly and quarterly sales goals
Educating customers about the benefits of our service.
Manager of Ticketing and Merchandise
West Tennessee Diamond Jaxx
01.2009 - 03.2010
Managed all ticketing operations, box office, and merchandising staff
Created revenue through the promotional sale of season tickets, group sales, and sponsorships
Managed all POS transactions to include but not limited to phone, Internet and in store merchandise
Prepared and recorded all purchase orders of souvenir store merchandise, cash reserves and ticket stock.
Manager of Community Relations and Sales
West Tennessee Diamond Jaxx
03.2008 - 12.2008
Coordinated all Player appearances, pre-game activities, in-game promotions and contests
Created incremental revenue through the implementation of grass root sales strategies to promote group ticket and sponsorships sales.
Operations and Associate Intern
Sikeston Bulls Baseball
04.2006 - 08.2008
Game day setup/takedown responsibilities
Managed game day staff
Recorded post game ticket revenue
Responsible for sponsorship sales and customer service.
Office Assistant
Dalhousie Golf Real Estate
01.2005 - 05.2006
Maintained and updated office records, both digital and physical.
Managed daily data entry and kept clerical information accurate and up-to-date.
Prepared and edited documents to produce precise, accurate and professional communication.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Input data into spreadsheets and databases.
Reviewed files, records and other documents to obtain information to respond to requests.
Conducted tours of open lots and finished houses
Consulted buyers with regards to floor plans and exterior layouts
Organized contacts by setting up multiple databases using Microsoft Office.
Completed clerical tasks such as filing, copying, and distributing mail.
Concessions Manager
Cape Girardeau Parks and Recreation Dept
01.2004 - 03.2008
Made schedule and managed part time staff
Softball Umpire and Flag Football Referee
Score Keeper (all sports)
Facilities Operator (setting up and take down of events, programs and expos).
Coordinated concession team, food preparation and storeroom operations.
Oversaw food preparation and monitored safety protocols.
Education
Bachelor of Science - Sport Management
Southeast Missouri State University
Cape Girardeau, MO
12.2007
Skills
Customer Relationship Management
Staff Supervision
Account Management
Customer Retention
Sales Expertise
Marketing
Staff Management
Team Player
Operations Management
Training and Development
Staff Training
Verbal and Written Communication
Employee Scheduling
Proficient in Microsoft Office 365
Team Leadership
Professional References
Jason Coalter 573-450-7554, CEO of J.S Coalter and Associates, Owner of Rent SEMO.
Tres Reed 573-803-8214, AT&T Retail Store Manager for 12 years.
Chris Foeste 573-576-6175, General Manager at Big River Telephone for 14 years.
Jason Compton 731-988-5299, General Manager of the Jackson Generals Baseball Club(formerly West Tennessee Diamond Jaxx).
Athletic Achievements
2005, Two Time Ohio Valley Conference Track and Field Champion
2005, KZMI Most Valuable Player Southeast Track and Field
2002, High School All State Football and Track and Field Honors