Summary
Work History
Education
Skills
Certification
Timeline
Work Preference
Generic
Andrew Lewis

Andrew Lewis

Sr. Property Adjuster
San Antonio,TX

Summary

Dynamic Senior Property Adjuster with extensive experience, excelling in coverage analysis and claim negotiation. Proven track record in managing complex claims, enhancing workflows, and mentoring junior adjusters. Adept at damage evaluation and fostering cross-functional collaboration to achieve optimal claim resolutions.

Work History

Senior Property Claims Adjuster

USAA Insurance
San Antonio, TX
02.2024 - 08.2025
  • Managed complex residential property claims from initial investigation through coverage determination, settlement, and resolution.
  • Specialized in interior water-loss claims, evaluating damage scope, causation, longevity, mitigation, and policy applicability.
  • Validated water-mitigation estimates for accuracy and compliance, ensuring alignment with industry standards.
  • Conducted thorough investigations incorporating policy reviews and supporting evidence to determine claim validity.
  • Collaborated cross-functionally to streamline claim workflows, minimizing processing delays and enhancing service delivery.
  • Mentored junior adjusters on claim handling, regulatory requirements, documentation, and best practices.

Senior Large Loss Adjuster

Progressive Home - American Strategic Insurance
04.2022 - 08.2023
  • Investigated and managed multi-state large-loss property claims exceeding $100,000.
  • Managed full claim lifecycle, conducting coverage analysis, estimate review, negotiations, and achieving final resolution.
  • Managed complex fire, water, arson, and weather-related losses.
  • Interpreted policy language across multiple states and coverage forms to support accurate claim outcomes.
  • Coordinated with contractors, attorneys, public adjusters, engineers, and policyholders to navigate high-exposure claims and ensure thorough assessments.
  • Evaluated damage and repair scopes to establish and update reserves, adapting to evolving exposures.

Independent Insurance Adjuster

Multiple Firms and Carriers
07.2016 - 04.2022
  • Managed catastrophe and large property claims, including homeowners, renters, condominium, and travel-related claims, ensuring timely resolution.
  • Conducted thorough investigations using recorded statements, inspections, photographs, and documentation review to support claim validity.
  • Interpreted homeowners policies across multiple states and coverage forms.
  • Set and adjusted reserves based on damage assessments, estimates, and changing claim conditions.
  • Negotiated settlements and managed disputed claims involving attorneys and public adjusters.
  • Reviewed estimates for discrepancies in scope, pricing, and unsupported charges to uphold accuracy and compliance standards.

Contents Specialist

National Vendor
11.2013 - 02.2016
  • Assisted policyholders with accurate contents inventories and claim valuations.
  • Researched and documented personal property valuations, facilitating timely and fair claim settlements.
  • Evaluated personal property to ensure compliance with like-kind and quality standards, enhancing accuracy of claims.

Education

High School Diploma -

Leander High School
Leander, TX
05-1999

Skills

  • Claim settlement
  • Coverage evaluation
  • Damage evaluation
  • Loss assessment
  • Policy interpretation
  • Cross-functional collaboration

Certification

  • HAAG Engineering Level II Certified
  • Xactimate Level I Certified

Timeline

Senior Property Claims Adjuster

USAA Insurance
02.2024 - 08.2025

Senior Large Loss Adjuster

Progressive Home - American Strategic Insurance
04.2022 - 08.2023

Independent Insurance Adjuster

Multiple Firms and Carriers
07.2016 - 04.2022

Contents Specialist

National Vendor
11.2013 - 02.2016

High School Diploma -

Leander High School

Work Preference

Desired Job Title

Property Adjuster

Work Type

Full Time

Location Preference

Remote

Important To Me

Career advancementWork-life balanceFlexible work hoursPersonal development programsWork from home optionPaid time off401k matchStock Options / Equity / Profit SharingPaid sick leave

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Andrew LewisSr. Property Adjuster