Andrew Massis
Rowland Heights,CA
Summary
Hardworking Restaurant Manager with 15 years experience overseeing all aspects and departments of high-traffic establishments. Talented at managing large, diverse teams of culinary and service personnel. Comfortable taking responsibility for everything from back-office operations to dining room performance.
Overview
14
14
years of professional experience
Work History
Assistant General Manager (AGM)
Pitfire Pizza and Pie Society
Costa Mesa, CA
06.2023 - Current
- Prepared weekly schedules for staff members based on their availability.
- Assisted in the recruitment process by conducting interviews with prospective candidates.
- Performed administrative tasks such as filing paperwork, preparing documents.
- Managed store cash intake with high accuracy and prepared daily bank deposits.
- Controlled business inventory to keep numbers beneath targets through expert oversight and usage monitoring.
- Supervised critical budget implementations, employee reviews, training and scheduling for projects.
Assistant General Manager (AGM)
The Attic Bar & Restaurant
Long Beach, CA
06.2020 - 07.2023
- Developed drink recipes and menus to meet customer preferences while optimizing profitability.
- Negotiated purchase agreements with vendors to obtain best pricing on supplies.
- procedures and payroll processing.
- Coordinated with chefs on food pairings for cocktails or wine selections.
- Assisted with planning special events such as wine tastings, whiskey tasting, cocktail parties, and Chefs tables.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Coached team members on customer service techniques and provided feedback on performance.
Bar Shift Lead
Jimmys Famous American Tavern
Brea, CA
05.2012 - 03.2020
- Ensured bar staff are following company policies and procedures;.
- Monitored cash handling practices and ensured compliance with financial regulations;.
- Ensured all health and safety regulations were adhered to during shift operations;.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Reorganized bar stations to streamline service flow.
Kitchen Manager
The Attic Bar & Restaurant
Long Beach, CA
07.2012 - 11.2016
- Monitored sanitation practices to ensure that all employees adhere to health department regulations.
- Inspected equipment regularly to identify necessary repairs or replacements.
- Assisted in developing menus according to seasonal availability of ingredients as well as customer preferences.
- Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Education
High School Diploma -
John A Rowland
Rowland Heights, CA04-2009
Skills
- Training and development skill
- Business Development
- Business operations knowledge
- Operations Management
- Employee Scheduling
- Employee Relations
- Customer Relationship Management (CRM)
- Financial Reporting
- Sales Forecasting
- Sales Growth
- Menu development
- Program Administration
- Process Improvement
- Budgeting and cost control
- Menu Design
- Excel, Word
Timeline
Assistant General Manager (AGM)
Pitfire Pizza and Pie Society
06.2023 - Current
Assistant General Manager (AGM)
The Attic Bar & Restaurant
06.2020 - 07.2023
Kitchen Manager
The Attic Bar & Restaurant
07.2012 - 11.2016
Bar Shift Lead
Jimmys Famous American Tavern
05.2012 - 03.2020
High School Diploma -
John A Rowland