Andrew Nicholson

- Executed over 100 cold calls and 100 email outreach efforts daily to health systems, hospitals, and physician offices.

- Achieved and exceeded KPIs for outreach and sales goals since joining.

- Coordinated meetings between prospects and senior sales specialists to advance the sales pipeline.

- Collaborated with Account Executives and Business Specialists to develop strategies for targeting new prospects

- Sell physician scheduling software designed to reduce burnout and improve efficiency in healthcare teams.

- Proficient using Salesforce, 6sense, Zoominfo, Claude and Salesloft to handle current portfolio and prospective leads.

- Managed customer inquiries through CRM systems, ensuring timely responses.

Sold transportation services to small and medium-sized customers by building relationships and ensuring consistent communication to enhance customer satisfaction.

Supported daily operational needs for customers through proactive communication and high-level customer service, reinforcing Coyote’s No Excuses commitment.

- Created individual portfolio of accounts through research and prospecting on Coyote’s own CRM

- Addressed customer inquiries promptly

Served as main point of contact for customers' transportation needs, facilitating effective solutions and fostering trust.

- Managed rental transactions using proprietary software to ensure accuracy and efficiency.

- Collaborated with management to optimize fleet utilization and enhance operational efficiency

- Coordinated daily operations to enhance customer service and vehicle availability.

- Assisted Branch Managers in implementing new policies and completing daily operational tasks

- Provided administrative support, researched profitability improvement strategies, and developed presentations

- Analyzed daily processes and goals of each department.

- Assisted in training new team members on company protocols and best practices.