Andrew Opoku
Lorton,VA
Summary
Cooperate well with my authority and help facilitates environment show love and peace for balance work sense. Love to follow instruction to help the leader and the team have one directional goal at a time.
Approachable individual with excellent communication, problem-solving, and organizational skills. Passionate about helping others succeed with proven track record in developing successful mentoring relationships with students. Fosters sense of community among residents to support individuals in times of need.
Communicative individual with strong understanding of dynamics of residence hall life to handle challenging situations with empathy and efficiency. Experienced in guiding and helping residents meet academic and personal goals. Knack for building relationships and helping students navigate challenges of college life.
Self-motivated, dependable Residential Advisor committed to facilitating environment that creates fulfilling sense of home. Provided compassionate support while adhering to mission of organization. Excellent communication and relationship building skills.
Overview
9
9
years of professional experience
12
12
years of post-secondary education
Work History
Resident Advisor
SUMMIT INTERNATIONAL SHOOL Of Ministry
HARRISBURG, PENNSYLVANIA
08.2022 - 04.2023
- Help students who are dealing with depression, anxiety and any challenges they may be going through.
- Always makes sure students enjoy their stays on campus by meeting at out lounge and having beautiful conversation about real life experiences.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Strategized to improve resident care and satisfaction and held weekly meetings with directors to advocate for resident needs.
- Enforced policies and safety standards through building and room rounds.
- Facilitated floor meetings to discuss concerns, review complaints, and convey information about policy changes.
- Solved grievances and complaints by collaborating with residents.
- Supported personal needs of residents dealing with diverse conditions.
- Provided supervision for cafeteria, laundry and special activities of facility.
- Conducted timely evaluation of student progress to update post-conflict and post-disaster goals aligned with campus expectations.
- Enforced rules and regulations to maintain order and safety in residence hall.
- Promoted positive relations between residents and staff.
Technician Assistant
International Advertising Group
BOTANICHY SAD, KHARKOV
09.2019 - 03.2021
- Maintained detailed and current records on customers, orders and assignments.
- Provided technological systems troubleshooting to maintain performance levels.
- Handled service requests, tracking and prioritizing issues based on level of need to streamline problem resolution.
- Interacted with end users to directly address surfaced issues and reach quick resolutions.
- Maintained quality assurance and customer satisfaction objectives.
- Completed job reports and logs immediately following service calls.
- Maintained compliance with regulatory standards and safety requirements.
- Applied critical thinking and research to address complex issues.
- Tracked and recorded parts and labor costs related to each service call.
Insurance Sales Agent
Orbust
Industryna, KHARKOV
08.2018 - 08.2019
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
- Sold auto, life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Registered customer information on database to enable tracking history and maintain accurate records.
- Followed up promptly with interested clients to close sales.
- Attended industry conferences to stay informed of latest products and trends.
- Developed sales strategies to increase sales of insurance policies.
- Identified and solicited sales prospects in agency databases.
- Analyzed customer needs to provide customized insurance solutions.
- Educated clients on insurance policies and procedures.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
Waiter
Roosters Rasturant
Dome, Accra
06.2014 - 07.2015
- Answered customers' questions, recommended items, and recorded order information.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Met with chef to review daily specials and menu changes.
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
- Informed customers about daily and seasonal specials.
Education
Bachelor of Arts - Political Science And Psychology Combined
University of Ghana
Accra-Ghana 01.2014 - 01.2018
Bachelor of Science - Business Administration
Simon Kuznets National University Of Economies
Kharkiv- Ukraine 09.2018 - 03.2021
High School Diploma -
Amaniampong Senior High School
Mampong-Ashanti, Ghana 09.2009 - 04.2013
Biblical Studies
Summit International School Of Ministry
Grantville, PA 09.2021 - 04.2023
Skills
Resident monitoring
undefinedStand Up Comedy, Reading and Doing Researching, Hiking, Soccer
Love to watch and participate in Comedy show. reading articles, journal and learning about different cultures around the globe. Hiking is a form of exercise for me and soccer.
Timeline
Resident Advisor
SUMMIT INTERNATIONAL SHOOL Of Ministry
08.2022 - 04.2023
Biblical Studies
Summit International School Of Ministry
09.2021 - 04.2023
Technician Assistant
International Advertising Group
09.2019 - 03.2021
Bachelor of Science - Business Administration
Simon Kuznets National University Of Economies
09.2018 - 03.2021
Insurance Sales Agent
Orbust
08.2018 - 08.2019
Waiter
Roosters Rasturant
06.2014 - 07.2015
Bachelor of Arts - Political Science And Psychology Combined
University of Ghana
01.2014 - 01.2018
High School Diploma -
Amaniampong Senior High School
09.2009 - 04.2013
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