Andrew Parks
Omaha,NE
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Service Coordinator
Discount Tire
11.2024 - Current
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
- Assisted customers with inquiries, providing timely solutions and product information.
- Coordinated service schedules to optimize workflow and enhance customer satisfaction.
Snow Shoveler
Myself
11.2020 - Current
- Completed snow removal tasks on time, ensuring accessibility during winter months.
- Maintained clean and safe environments for clients by regularly salting icy areas.
- Improved safety for residents and visitors by effectively removing ice and snow around properties.
- Utilized proper shoveling techniques to minimize physical strain and increase efficiency.
- Enhanced customer satisfaction by promptly clearing snow from walkways and driveways.
Lawn Mower
Myself
03.2019 - Current
- Mowed lawns of residential properties on a weekly basis to maintain grass length.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Removed grass clippings and leaves from the property using a blower.
- Removed rocks and other items from the lawn for mower safety and a clean appearance.
- Communicated with clients to understand specific lawn care needs and preference
Education
Bachelor of Science - Construction Management
University of Nebraska At Omaha
Omaha, NE05-2029
Skills
- Telephone communication
- Accurate recordkeeping
- Client advocacy
- Scheduling optimization
- Notetaking and documentation
- Team leadership
Timeline
Service Coordinator
Discount Tire
11.2024 - Current
Snow Shoveler
Myself
11.2020 - Current
Lawn Mower
Myself
03.2019 - Current
Bachelor of Science - Construction Management
University of Nebraska At Omaha