Motivated professional offering proficiency in data entry combined with strong analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
15
15
years of professional experience
Work History
Account Manager, Inside Sales
Waste Management
08.2023 - 06.2024
Managed a diverse portfolio of accounts, ensuring each client received personalized attention tailored to their unique needs.
Cultivated long-lasting partnerships with clients by consistently exceeding expectations and delivering exceptional service.
Developed strong relationships with key clients, resulting in increased account retention and growth.
Expanded client base through targeted prospecting and effective lead generation efforts.
Dispatcher / Router
Waste Mangement
03.2014 - 08.2023
Build routes for efficiency
Helping drivers with upcoming stops and calling customers
Working with others within my department, customer service and account management to make sure customers are serviced as needed.
Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
Driver / Merchandiser
Coca-Cola Bottling Co. Consolidated
07.2013 - 03.2014
Maintained high safety standards
Merchandised multiple stores on daily routes
Responsible for customer satisfaction at each delivery location.
Assistant Manager
Sumner Gun & Supply
06.2009 - 07.2013
Responsible for opening and closing procedures
Handling proper sales and records
Gunsmith
Firearms Instructor
Maintained TBI / ATF Log book and Inventory.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Supervised day-to-day operations to meet performance, quality and service expectations.