Andrew Pham
Houston,TX
Summary
Dynamic and results-driven professional with a strong background in customer service at HEB Grocery Store. Proven ability to enhance customer trust and drive sales through effective communication and marketing strategies. Skilled in cash handling and team collaboration, consistently delivering exceptional service while maintaining professional and integrity.
Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities in Sales
Overview
4
4
years of professional experience
Work History
Cashier
HEB Grocery Store
2710 Pearland Pkwy Pearland, TX 77581
06.2024 - Current
- Adapted to varying schedules to fulfill business requirements.
- Handled customer grievances with professionalism, boosting customer trust.
- Reduced potential losses by securely managing multiple payment methods.
- Boosted overall sales by effectively marketing store promotions.
- Strengthened customer relationships by facilitating rewards program participation.
- Increased sales of promotional items by informing customers about current offers.
Festival Volunteer
Vietnamese Martyrs Parish
10610 Kingspoint Rd Houston, TX 77075
05.2025 - 05.2025
- Sustained functionality through timely replenishment of required materials.
- Ensured safe loading and unloading of equipment in compliance with safety standards.
- Represented festival with enthusiasm during public engagements.
- Maintained cleanliness and organization to enhance guest experience.
Cashier
Panera Bread
06.2021 - 06.2021
- Welcomed customers upon entry and ensured prompt assistance.
- Handled cash register transactions with precision.
- Cultivated strong customer connections to drive repeat business.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
J. Frank Dobie HighSchool
10220 Blackhawk Blvd Houston, TX 7708905.2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Team collaboration
- Professionalism and courtesy
- Product restocking
- Sales expertise
Languages
English
Native or Bilingual
Vietnamese
Professional Working
Timeline
Festival Volunteer
Vietnamese Martyrs Parish
05.2025 - 05.2025
Cashier
HEB Grocery Store
06.2024 - Current
Cashier
Panera Bread
06.2021 - 06.2021
High School Diploma -
J. Frank Dobie HighSchool