Andrew Powell
Hoschton,GA
Summary
Skilled Shift Leader with experience in overseeing daily operations, managing staff schedules, and addressing customer concerns. Strengths include strong communication skills coupled with problem-solving abilities and keen attention to workflow efficiency. Have consistently demonstrated leadership qualities by fostering team cohesion and enhancing operational performance in previous roles.
Overview
2
2
years of professional experience
Work History
Shift Leader
Jersey Mike's Subs
Hamilton Mill, GA
01.2022 - 01.2023
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Trainer
Zaxbys
Dacula, GA
01.2021 - 01.2022
- Conducted onboarding sessions to orientate new staff members about company policies and procedures.
- Provided feedback on employee performance based on observed results during training sessions.
- Adapted teaching methods according to the needs of individual learners or groups.
Education
Mill Creek High School
Hoschton, GA05-2024
Skills
- Customer Service Management
- Staff Development
- Drawer Assignments
- Motivational Leadership
- Positive Attitude
- Decision-making capabilities
- Staff Training and Development
- Conflict Resolution
IMPORTANT VALUES
- I am a highly active individual who enjoys the outside environment, and physical strain.
- Personal connections and relationships with co-workers and management are very critical to me.
Timeline
Shift Leader
Jersey Mike's Subs
01.2022 - 01.2023
Trainer
Zaxbys
01.2021 - 01.2022
Mill Creek High School