Andrew Putman
Ocala,FL
Summary
Results-driven restaurant and nightclub manager with a strong focus on enhancing operational efficiency and customer satisfaction. Proven track record in staff development, scheduling, and inventory management, successfully managing large teams to achieve business goals and improve service delivery.
Overview
19
19
years of professional experience
Work History
General Manager
The Local Hendersonville
Hendersonville, Tennessee
09.2024 - 08.2026
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Developed and implemented operational policies for efficiency.
- Oversaw daily operations for entertainment venues and events.
- Managed staff schedules and performance evaluations consistently.
- Built and maintained loyal, long-term customer relationships through effective account management.
General Manager
Cold Beer Entertainment Group
Nashville, Tn
10.2021 - 08.2024
- Managed both our locations in Midtown (Losers and Winners)
- Supervised a staff of 40-50 employees in daily operations
- Supervised and developed employees, delegating tasks to enhance team efficiency
- Managed scheduling, bookkeeping, and payroll processes to maintain operational accuracy
- Oversaw store opening and closing, including reconciling cash drawers and the launch of Toast POS in both stores
- Assisted in recruiting, hiring and training of team members.
- Conducted daily, weekly, and monthly inventory counts at both locations.
- Coordinated outdoor concerts for up to 5,000 patrons, ensuring smooth operations
General Manager
Famous Saloon
08.2019 - 09.2021
- Streamlined back office procedures, enhancing efficiency in hiring and employment processes
- Increased productivity and employee retention by improving operations and building good relationships with team members
- Coordinated department staff schedules to ensure optimal coverage aligned with business volume
- Conducted interviews, processed new hire paperwork, and delivered on-the-job training for new employees.
- Inspected cleanliness of store and operations to maintain compliance with food safety and sanitation regulations
Assistant General Manager
Bailey's Sports Grille
03.2011 - 07.2018
- Managed ordering and inventory across departments, coordinating schedules for up to 60 employees.
- Oversaw special events and private parties, managing contracts and buffet arrangements to ensure successful execution.
- Led planning for sporting events and programming initiatives
- Traveled to other stores in district to help assist in quality control
- Supervised various critical tasks, including budget implementations, employee reviews, training, schedules and [Type] project
- Handled store finances with precision, preparing daily bank deposits and maintaining accurate financial records.
General Manager
Hollywood Disco
01.2008 - 03.2011
- Led nightclub operations, ensuring seamless daily functionality and guest satisfaction
- Oversaw hiring and training of new employees, and coordinated remodel and transition to new club concept
- Executed inventory ordering, managed cash handling, and streamlined payroll processes.
- Overall I was at this same location through 3 different concepts and 2 different owners
Education
Criminal Justice -
Nashville State Community College
Nashville, TNHigh School Diploma -
Harpeth High School
Kingston Springs, TNSkills
- Operational leadership
- Inventory control, managing, marketing
- Customer relationship management
- Sales forecasting
- Event coordination
- Event promotion
- Crisis management
- Invoice management
Skills
- Passion for customer satisfaction
- Servsafe, ABC Certified
Timeline
General Manager
The Local Hendersonville
09.2024 - 08.2026
General Manager
Cold Beer Entertainment Group
10.2021 - 08.2024
General Manager
Famous Saloon
08.2019 - 09.2021
Assistant General Manager
Bailey's Sports Grille
03.2011 - 07.2018
General Manager
Hollywood Disco
01.2008 - 03.2011
Criminal Justice -
Nashville State Community College
High School Diploma -
Harpeth High School