Andrew Ranieri
Port Saint Lucie,FL
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
29
29
years of professional experience
Work History
Server
Yard House
08.2014 - Current
Server
Bahama Breeze
10.2012 - 08.2014
Server
Fire Pit City Grill
10.2010 - 09.2012
Server Manager
Fitgerald's
01.2007 - 09.2010
- Trained servers on order management, food service quality and how to build rapport with guests.
- Proactively communicated with servers to coordinate workflows and monitor service during busy shifts.
- Cultivated guest satisfaction and loyalty through consistent commitment to quality service.
- Enforced compliance with food safety and sanitation standards throughout restaurant.
- Analyzed and generated end-of-shift and product inventory reports for performance and quality tracking purposes.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Maximized quality assurance by completing frequent line checks.
- Oversaw food preparation and monitored safety protocols.
Disc Jockey
Ranieri Prodoctions
04.1999 - 06.2005
- Engaged guests at special events by playing fun, lively songs and encouraging dancing.
- Entertained guests with music matching desired genres and tempo.
- Adjusted music plans based on crowd preferences and mood.
- Arranged libraries and playlists of music in advance of live events.
- Installed, operated and maintained audio and video equipment at venues.
- Ran visual effects to supplement audio equipment output.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
Heavy Equipment Mechanic
USMC Camp Lejuene
12.1994 - 12.1998
- Troubleshot equipment malfunctions utilizing diagnostic tools and technical manuals.
- Diagnosed and repaired hydraulic and electrical systems to maintain equipment function.
- Inspected and tested heavy equipment components to certify proper operation and safety.
- Selected hand tools, power tools and precision measuring instruments according to task requirements.
- Replaced defective wiring systems, hydraulics, and braking systems to return machines to service.
- Performed routine maintenance and repairs on heavy equipment such as bulldozers and backhoes.
- Removed worn or faulty components for replacement or repair.
- Analyzed malfunctioning equipment and determined type of repairs required.
- Reassembled and tested equipment after repairs to verify function and performance.
- Read and understood technical drawings, schematics, and manuals in order to make accurate updates.
- Changed oils, inspecting brakes and replace filters to perform preventive maintenance services on heavy equipment.
- Evaluated heavy equipment to determine necessary repairs and maintenance requirements.
- Read and interpreted technical manuals for troubleshooting and repair purposes.
Education
No Degree - Criminal Justice
Coastal Carolina Community College
Jacksonville, NCNo Degree - Diesel Mechanics
USMC
Jacksonville, NCHigh School Diploma -
Sand Creek High School
Sand Creek, MI05.1994
Skills
- Food and Beverage Pairings
- Quality Control
- Train Employees
- Menu Memorization
- Stocking and Replenishing
- Wine Service
- Special Dietary Requirements
- Process Payments
- High-Volume Dining
- Check Payment Processing
- Assist Customers
- Cash Handling
- Order Accuracy
- Suggestive Selling
- Food Safety Oversight
- Pos Operation
- Age Verification
- Wine and Liquor Service
- Hospitality Service Expertise
- High-Energy and Stamina
- Item Promotion
- Active Listening
- Service Prioritization
- Servsafe Certified
- Natural Leadership
- Complex Problem-Solving
- Customer Satisfaction
Accomplishments
United States Marine Corps: Good Conduct Medal.
United States Marine Corps: Join Meritorious Unit Award
United States Marine Corps: Letter of Appreciation
Timeline
Server
Yard House
08.2014 - Current
Server
Bahama Breeze
10.2012 - 08.2014
Server
Fire Pit City Grill
10.2010 - 09.2012
Server Manager
Fitgerald's
01.2007 - 09.2010
Disc Jockey
Ranieri Prodoctions
04.1999 - 06.2005
Heavy Equipment Mechanic
USMC Camp Lejuene
12.1994 - 12.1998
No Degree - Criminal Justice
Coastal Carolina Community College
No Degree - Diesel Mechanics
USMC
High School Diploma -
Sand Creek High School