Andrew Rardin
Rossford,OH
Summary
Experienced Shift Manager with nearly 10 years of professional experience. Skilled in team leadership, customer service, problem-solving, and maintaining efficient day-to-day operations. Dependable and adaptable with experience working in fast-paced environments.
Overview
2
2
years of post-secondary education
10
10
years of professional experience
Work History
Shift Manager
Wendy’s
Rossford, OH
03.2019 - Current
- Supervised daily operations ensuring efficient service delivery.
- Trained new employees on food safety and customer service standards.
- Managed inventory levels to maintain stock for food preparation.
- Implemented procedures to enhance cleanliness and safety in the restaurant.
- Resolved customer complaints to ensure satisfaction and loyalty.
- Assisted in maintaining equipment to ensure proper functionality and safety.
- Managed daily cash intake by counting out registers and tabulating profits.
- Inspected work areas regularly for cleanliness and organization standards.
Crew Trainer
Wendy’s
Rossford, OH
12.2018 - 03.2019
- Trained new crew members on customer service protocols and food safety practices.
- Assisted in scheduling shifts to ensure adequate staffing during peak hours.
- Conducted performance evaluations for crew members to improve team efficiency.
- Provided feedback to management on team performance and training needs.
Crew Member
Wendy's
Rossford
03.2017 - 12.2018
- Prepared and assembled food items according to Wendy's quality standards.
- Operated cash register and processed customer transactions efficiently.
- Maintained cleanliness and organization of dining area and kitchen workspace.
- Collaborated with team members to ensure smooth restaurant operations during peak hours.
Education
Associate of Science - Exercise Science
Owens Community College
Perrysburg, OH 08.2017 - 12.2019
Rossford High School
Rossford, OHSkills
- Operations management
- Inventory management
- Food safety compliance
- Cash handling
- Problem solving
- Team leadership
- Attention to detail
- Time management
Timeline
Shift Manager
Wendy’s
03.2019 - Current
Crew Trainer
Wendy’s
12.2018 - 03.2019
Associate of Science - Exercise Science
Owens Community College
08.2017 - 12.2019
Crew Member
Wendy's
03.2017 - 12.2018
Rossford High School