Andrew Rivas
Herndon,VA
Summary
Highly motivated [Type] Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
7
7
years of professional experience
Work History
Sales Associate
Boost Mobile by Value Wireless
10.2025 - Current
- Assisted customers in selecting mobile devices and service plans to meet individual needs.
- Handled transactions accurately using point-of-sale systems, ensuring efficient checkout processes.
- Educated customers on device features and services to enhance user experience.
- Maintained merchandise displays, ensuring that products were organized and visually appealing.
Universal Banker
Truist Bank
08.2023 - 06.2025
- Oversaw customer transactions, guaranteeing compliance with banking regulations and accuracy in processing.
- Provided tailored financial advice to enhance customer satisfaction and loyalty.
- Conducted account maintenance tasks accurately, ensuring data integrity across systems.
- Directed cash vault management to uphold security standards and compliance with operational protocols.
- Conducted in-depth assessments of loan applications to facilitate informed lending decisions.
Cafe Supervisor
Lifetime Athletic Club
08.2021 - 08.2023
- Supervised daily cafe operations, ensuring smooth workflow and high service standards.
- Trained and mentored staff on customer service techniques and cafe procedures.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Developed training materials for onboarding new employees, enhancing efficiency in the hiring process.
- Monitored compliance with health and safety regulations, promoting a safe working environment.
- Resolved customer complaints effectively, fostering positive relationships and repeat business.
Janitorial Assistant
Gettier Commercial Cleaning
11.2018 - 08.2021
- Operated cleaning equipment, including floor scrubbers and vacuums, to enhance efficiency.
- Trained new staff on best practices for cleaning techniques and safety procedures.
- Conducted regular inspections of facilities to identify maintenance needs and improve services.
Education
High School Diploma -
Forest Park Senior High School
Woodbridge, VA06-2016
Skills
- Problem-solving skills
- Time management
- Excellent people skills
- Exceptional customer service
- Relationship building
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Sales Associate
Boost Mobile by Value Wireless
10.2025 - Current
Universal Banker
Truist Bank
08.2023 - 06.2025
Cafe Supervisor
Lifetime Athletic Club
08.2021 - 08.2023
Janitorial Assistant
Gettier Commercial Cleaning
11.2018 - 08.2021
High School Diploma -
Forest Park Senior High School