Andrew Rodriguez
Cypress,TX
Summary
Driven and detail-oriented with a proven track record in customer service and cash handling, honed at companies like Walgreens. Excelled in multitasking and performance improvement, significantly enhancing customer satisfaction. Fluent in Spanish, good at leveraging communication skills to boost sales and foster positive customer experiences. Demonstrates a flexible schedule and a strong commitment to excellence.
Overview
3
3
years of professional experience
Work History
Associate
Bath & Body Works
09.2023 - Current
- Worked varied hours to meet seasonal and business needs.
- Always being aware of current sales and discounts happening within the store.
- Register customers handling cash when checking out.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Complete online orders for customers.
- Keep shelves with products organized and clean.
- Following store procedures for inventory management, safety, and security, and assisting with store tasks such as receiving shipments and setting up displays.
- Moving heavy loads of boxes containing products.
Customer Service Associate
Walgreens
05.2021 - 08.2021
- Responded to customer to answer questions about products and services.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Greeted customers and offered assistance for increased customer satisfaction.
- Fulfill online orders quickly for online customers.
- Kept the cashiers area clean and always organized.
- Handling transactions at the register, processing payments, and managing the checkout process.
- Informing customers about ongoing sales, promotions, and loyalty programs, and helping to drive sales.
Education
High School Diploma -
Tomball High School
Tomball, TX 05.2001 -
Skills
Customer Service
Cash Handling
Spanish Speaker
Attention to Detail
Performance Improvement
Flexible Schedule
Order Fulfillment
Product Inspection
Multitasking
Languages
Spanish
Native or Bilingual
Timeline
Associate
Bath & Body Works
09.2023 - Current
Customer Service Associate
Walgreens
05.2021 - 08.2021
High School Diploma -
Tomball High School
05.2001 -