Andrew Rudd
CHANDLER,AZ
Summary
Dedicated patient Healthcare Professional bringing several years' experience in customer service and healthcare support. Well-developed communication, time management and problem-solving abilities.
Overview
13
13
years of professional experience
Work History
Patient Account Representative
HonorHealth
Phoenix, AZ
08.2020 - Current
- Collaborated with other departments at HonorHealth to verify patient insurance eligibility and coverage, managed work queues, and processed dates of service in chronological order, prioritizing oldest accounts to enhance billing efficiency.
- Perform daily manual charge entry for remote patient device monitoring services, ensuring accuracy and timely processing.
- Completed special projects within established deadlines, ensuring accuracy and attention to detail to support departmental objectives.
- Supported department workflow and productivity goals through effective teamwork and organization, ensuring consistent follow-through on tasks.
Billing Specialist
Arizona Cardiology Group
Phoenix, AZ
03.2014 - 08.2020
- Reviewed insurance claims and verified patient coverage to ensure accurate billing and reimbursement processing.
- Verified patient insurance benefits, including deductibles, coinsurance, and copayment responsibilities for medical services.
- Processed patient payments and maintained accurate account balances within billing systems.
- Resolved patient account inquiries and billing concerns through professional telephone and written communication.
- Manually entered charges to support accurate and timely medical billing.
- Created new patient accounts and entered demographic and insurance information to maintain accurate patient records.
Education
RCB Medical Arts Academy
Glendale, AZSkills
- Charge processing
- Communication
- Attention to detail
- Problem solving
- Team collaboration
- Time management
- Data entry proficiency
- Adaptability and flexibility
Timeline
Patient Account Representative
HonorHealth
08.2020 - Current
Billing Specialist
Arizona Cardiology Group
03.2014 - 08.2020
RCB Medical Arts Academy