ANDREW SAELEE
San Francisco,CA
Summary
Server & Food Runner with 8 years of experience excelling in fast-paced environments, recognized for exceptional customer service and team collaboration. Demonstrates strong skills in time management, order accuracy, and leadership, ensuring efficient kitchen operations and outstanding dining experiences. Passionate about delivering high-quality service and committed to supporting team objectives while continuously improving processes.
Overview
8
8
years of professional experience
Work History
BARBACK
Lookout
06.2022 - Current
- Assisted bartenders by preparing garnishes, stocking supplies, and managing glassware inventory.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
- Implemented strategies to improve inventory management, reducing waste and optimizing supply usage.
- Maintained cleanliness and organization of bar area, ensuring efficient workflow during peak hours.
BACK SERVER
Mourad SF
05.2021 - 04.2022
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Promoted positive guest experiences by anticipating their needs and swiftly addressing any issues or concerns that arose during their visit.
- Supported front-of-house operations by efficiently managing guest seating and dining arrangements.
- Facilitated timely delivery of food and beverages, ensuring exceptional service standards.
FOOD RUNNER/BUSSER
Brotzeit Lokal
Oakland, CA
01.2020 - 05.2021
- Greeted customers and provided outstanding customer service.
- Established rapport with customers by providing friendly and attentive service.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Delivered food orders promptly to ensure optimal customer satisfaction and dining experience.
- Collaborated with kitchen staff to maintain efficient workflow and timely service during peak hours.
SERVER
Izakaya Sushi Bar
01.2018 - 07.2019
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Trained and mentored new servers on menu knowledge and service standards.
Education
High School Diploma -
Piedmont High
Piedmont, CA01-2012
Skills
- Order Accuracy
- Table Service
- Leadership
- Food Safety
- Time Management
- Team Building
- Safety
- Kitchen Operations
- Customer Service
- POS Systems
- Inventory Management
- Efficient multitasking
- Flexible schedule
Timeline
BARBACK
Lookout
06.2022 - Current
BACK SERVER
Mourad SF
05.2021 - 04.2022
FOOD RUNNER/BUSSER
Brotzeit Lokal
01.2020 - 05.2021
SERVER
Izakaya Sushi Bar
01.2018 - 07.2019
High School Diploma -
Piedmont High