Andrew Sellers
Kennewick,WA
Summary
Customer-focused and adaptable professional with 4+ years of experience at The Lodge at Columbia Point in catering, restaurant service, and general maintenance. Known for building strong relationships with guests and consistently delivering five-star service. Skilled at problem-solving, multitasking, and exceeding customer expectations in fast-paced settings. Proven ability to work independently, stay organized, and manage many priorities with minimal supervision. Tech-savvy and eager to contribute to the team, bringing strong communication, customer service expertise, and a focus on quality results.
Overview
3
3
years of professional experience
Work History
Catering Server
The Lodge at Columbia Point
08.2022 - Current
- Assisted in setting up and breaking down event spaces for catering functions.
- Ensured superior customer experience by quickly addressing guest inquiries and greetings.
- Supported kitchen staff by preparing food items and ensuring proper presentation.
- Maintained cleanliness and organization of service areas during events.
- Collaborated with team members to ensure efficient and timely meal service.
- Adapted quickly to changing demands in fast-paced catering environments.
- Followed instructions accurately to set up dining tables according to event specifications.
- Provided friendly, courteous service to create memorable moments for guests.
- Enhanced guest experience by providing exceptional service during catered events.
- Demonstrated flexibility in adapting to last-minute changes in menu items, guest count, or event timeline to maintain a high level of service quality.
- Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
- Received positive feedback from clients regarding attention to detail, promptness, and overall professionalism during catered events.
General Maintenance Worker
The Lodge at Columbia Point
06.2025 - 09.2025
- Conducted routine inspections of facilities to identify maintenance needs and ensure safety standards.
- Performed preventive maintenance on HVAC systems, plumbing fixtures, and electrical equipment to enhance operational efficiency.
- Assisted in the repair and upkeep of furniture, appliances, and fixtures to maintain a welcoming environment for guests.
- Collaborated with team members to execute daily maintenance tasks effectively and efficiently while adhering to safety protocols.
- Responded promptly to maintenance requests from staff and guests, ensuring timely resolutions of issues.
Restaurant Server
The Lodge at Columbia Point
08.2022 - 12.2024
- Provided exceptional customer service by anticipating guest needs and responding promptly to inquiries.
- Managed table turnover efficiently while maintaining high standards of service quality.
- Collaborated with kitchen staff to ensure timely delivery of food and beverage orders.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Assisted in training new servers on menu offerings and service protocols to ensure consistency.
- Adapted quickly to changing circumstances in a fast-paced environment, ensuring smooth operations.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
GED -
Columba Basin College
Pasco, WASkills
- Guest service
- Time management
- Organizational skills
- Strong communication skills
- Self Motivation
- Flexible schedule
- Detail-oriented
- Tech proficiency
- Problem-Solving
- Adaptability
- Critical thinking
Accomplishments
- Wrote and published “Lyla the Ladybug” (2024), a children’s book dedicated to my daughter, available on the Barnes & Noble website. This project shows creativity, dedication, and the ability to take an idea from start to finish.
Timeline
General Maintenance Worker
The Lodge at Columbia Point
06.2025 - 09.2025
Catering Server
The Lodge at Columbia Point
08.2022 - Current
Restaurant Server
The Lodge at Columbia Point
08.2022 - 12.2024
GED -
Columba Basin College
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