Andrew Senior
Jacksonville,FL
Summary
Dynamic and dedicated cashier with proven expertise at Hardee's, excelling in customer service and cash handling. Recognized for enhancing customer satisfaction and training new staff. Demonstrated reliability and teamwork, effectively managing inventory and resolving complaints to maintain a positive dining experience. Committed to professionalism and operational excellence.
Overview
9
9
years of professional experience
Work History
Cashier
Hardee's
Jacksonville, FL
03.2021 - Current
- Processed customer transactions efficiently using point-of-sale system.
- Maintained accurate cash drawer, minimizing discrepancies through diligent tracking.
- Assisted customers with inquiries, enhancing overall satisfaction and service experience.
- Collaborated with team members to streamline order fulfillment and reduce wait times.
- Trained new employees on cash handling procedures and customer service best practices.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
Cashier
Taco Bell
Jacksonville, FL
09.2016 - 03.2019
- Implemented inventory management techniques, ensuring stock availability during peak hours.
- Resolved customer complaints swiftly, fostering a positive dining atmosphere.
- Conducted regular safety checks to ensure compliance with health regulations and standards.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Chamberlain High School
Tampa, FL06-2015
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Team collaboration
- Cleaning and sanitizing
- Time management skills
- Reliability and punctuality
- Customer service excellence
- Professionalism and courtesy
- Order taking
- Payment processing
- Product restocking
- Product knowledge
- Refunds and exchanges
- Complex Problem-solving
- Refund handling
- Order packaging
- Daily reporting
- Drawer balancing
- Order verification
Timeline
Cashier
Hardee's
03.2021 - Current
Cashier
Taco Bell
09.2016 - 03.2019
High School Diploma -
Chamberlain High School