Andrew Shoemaker
Hopwood,PA
Summary
Dynamic professional with a strong work ethic and integrity, experienced as an Office Manager at Cam's Auto. Proven ability to enhance customer satisfaction through effective communication and timely service coordination. Skilled in managing repair orders and maintaining accurate records, ensuring seamless operations and fostering positive customer relationships.
Overview
4
4
years of professional experience
Work History
Cashier
Gnageyoil
Uniontown, PA
04.2024 - Current
- Operated cash register, processed cash, credit, and debit transactions accurately.
- Provided friendly customer service by answering questions and assisting with purchases.
- Stocked shelves, coolers, and merchandise to maintain product availability.
- Monitored fuel pumps and ensured safe operations.
- Balanced cash drawer at the beginning and end of shifts.
- Handled lottery and tobacco sales in compliance with state regulations.
- Kept the store clean and organized, including counters and restrooms.
- Assisted with receiving deliveries and restocking inventory.
Office Manager
Cam's Auto
Uniontown PA
02.2022 - 01.2024
- Managed repair orders and maintained accurate customer and vehicle records.
- Gathered and ordered correct parts to ensure timely repairs.
- Communicated between customers and mechanics regarding services and updates.
- Scheduled appointments and coordinated daily workflow for the shop.
- Prepared invoices, processed payments, and handled billing tasks.
- Answered phones, emails, and customer inquiries with professionalism.
- Maintained organized office files and assisted with parts inventory management.
Education
High School Diploma -
Laurel Highlands
UniontownAssociate of Science - Computer Network Security Technician
Laurel Business Institute
Uniontown05-2026
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Timeline
Cashier
Gnageyoil
04.2024 - Current
Office Manager
Cam's Auto
02.2022 - 01.2024
High School Diploma -
Laurel Highlands
Associate of Science - Computer Network Security Technician
Laurel Business Institute
Highest honors 3x
I received highest honors 3 semesters