Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrew Springer

Naperville,IL

Summary

Proven track record in enhancing customer experience and streamlining operations, as demonstrated at customer service occupations. Specializes in upselling and cross-selling with a attention to detail, ensuring optimal service delivery and inventory management. Excels in customer service and order processing, significantly improving satisfaction and efficiency.

Overview

2
2
years of professional experience

Work History

Bartender

Hotel Management System
05.2024 - 08.2024

-Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.


-Obtained cash bank and stocked service bar to prepare for operation.


-Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Phone Worker and Delivery Driver

Lou Malnati's Pizza
03.2022 - 08.2024

-Delivered exceptional customer service both over the phone and in person.


-Handled customer complaints with professionalism and took orders over the phone and face to face.


-Solved logistical issues with delivery drivers and delivery systems.




Education

Bachelor of Science - Accounting And Finance

University of Iowa
Iowa City, IA
05.2027

High School Diploma -

Naperville Central Highschool
Naperville, IL
05.2023

Skills

  • Upselling and Cross Selling
  • Attention to Detail
  • Customer Service
  • Scripted calls
  • Order Processing
  • Product and service knowledge

Timeline

Bartender

Hotel Management System
05.2024 - 08.2024

Phone Worker and Delivery Driver

Lou Malnati's Pizza
03.2022 - 08.2024

Bachelor of Science - Accounting And Finance

University of Iowa

High School Diploma -

Naperville Central Highschool
Andrew Springer