Andrew Thomas
Fresno,OK
Summary
Adept at customer service and cash handling, I significantly enhanced shopper satisfaction at Goodwill through exceptional service and accurate transactions. My strong work ethic, coupled with a knack for effective communication and team collaboration, consistently met business needs. Skilled in cash management and empathetic customer assistance, I thrive in fast-paced environments, always prioritizing customer relations.
Overview
1
1
Certification
Work History
Cashier
Goodwill
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
Education
Certificate - Computer Science
Fresno Community College
Fresno, CASkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Reliability and punctuality
- Cash handling and management
- Customer relations
- Written and verbal communication
- Professionalism and courtesy
- Cash management
- Cash register systems
- Product knowledge
- ID verification
- Decision making aptitude
- Empathy and patience
- Clear communication
- Basic math
- Visual merchandising
- Hospitality and accommodation
- Honest and dependable
Certification
Clerical
Timeline
Cashier
Goodwill
Certificate - Computer Science
Fresno Community College