ANDREW VALENCIA

• Used product knowledge to sell product and ideas in a consultatory way
• Oversee 22 accounts with personal relationships with all key retailers
• Regularly hit goals for popular, premium and ultra premium products in a tough sales territory
• Culture Captain for Team I

Achievements:

• FWW of the Month with Gallo and RNDC (February 2023 and March 2023)
• April Impact Player 2024

• Maintain relationships with current clients
• Establish relationships with prospective clients
• Manage all inbound sales calls relating lab services and offerings
• Support current clients and conduct trainings for all new clients
• Oversaw customer service team, shipping and receiving team and laboratory staff
• Perform all interviews and performance reviews for above teams
• Manage sales pipelines, extract data from sales metrics and implement new procedures to maximize sales growth, minimize client loss and maintain superior levels of customer satisfaction
• Prepared pricing strategies for current customers to enhance sales and increase profitability.

• Manage sales pipeline using Hubspot
• Attend to all inbound leads
• Outbound sales calls + traveling when required
• Maintain client relations and support when needed
• Conduct trainings on all offerings to doctors/trained medical staff
• Built relationships with customers and community to establish long-term business growth
• Achieved sales goals and service targets by cultivating and securing new customer relationships
• Led company in sales every month for the last 8

• Manage warm leads received and convert to wins
• Maintain high levels of follow up and unparalleled customer while earning clients trust
• Daily phone calls with prospective clients and current clients, educating them on products that would fit their needs
• Educating clients about what product would fit their needs best, then facilitating them through the process, start to finish
• Obtained and interpreted financial statements to assist in credit limit reviews
• Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility
• Led company in sales 9 out of the 12 months I held the position
• Completed the last quarter with over a 50% win percentage