Andrew Andrew
Houston
Summary
Results-oriented professional with extensive experience in managing daily operations and staff supervision. Proficient in training and mentoring teams, implementing inventory management systems, and fostering a positive workplace culture to drive exceptional customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Department Manager
McDonalds
Houston, TX
07.2023 - Current
- Oversaw daily operations, ensuring compliance with health and safety standards.
- Managed team schedules, optimizing labor costs and staff efficiency.
- Trained new employees on operational procedures and customer service protocols.
- Implemented inventory management systems to reduce waste and improve stock accuracy.
- Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
- Fostered a positive candidate experience through timely communication and feedback throughout the hiring process.
- Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
Education
High School Diploma -
Ischool High UP
Houston, TX05-2025
Skills
- Customer service
- Staff management
- Team leadership
- Team supervision
- Training and mentoring
- Task delegation
- Customer engagement
- Flexible schedule
Certification
- CM - Certified Manager Certification
- Drivers License
Timeline
Department Manager
McDonalds
07.2023 - Current
High School Diploma -
Ischool High UP