Andrew J. Norsworthy

• Sack and carry customers groceries to their cars
• Collect shopping carts in the store parking lot
• Assist customers in finding products
• Customer service assistance

• (icing and cookie decorations) Finish Line, Komplete 340b Assistant KACU Reporter Optimist News Staff Reporter
• Social Media Content Creator for Herald of Truth

• Disseminated news content through social media for better engagement with audiences and faster reporting.
• Provided field reporting during major events to gather and share reactions from individuals directly impacted.
• Identified and secured multiple information sources for each story to provide accurate, credible news coverage.
• Developed and presented content representing station and brand image to increase audience size.
• Presented news by researching, developing and covering field news events.
• Interviewed guests on specific topics.
• Conducted live and taped interviews to obtain information.
• Interviewed individuals from all walks of life and all cultures for breaking news stories.

Content creation and management

Development and assistance in developing effective marketing strategies.

• Worked closely with coworkers to strategically plan for company growth.
• Participated in strategic planning for company growth.

• Trained and developed new sales team associates in products, selling techniques and company procedures.
• Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
• Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
• Increased sales by offering advice on purchases and promoting additional products.
• Processed product returns and assisted customers with other selections.
• Provided positive first impressions to welcome existing, new and potential customers.
• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
• Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
• Maintained records related to sales, returns and inventory availability.
• Worked alongside retail representatives to enhance product presentations and advertising collateral.
• Completed orders and organized product deliveries to meet customer timetables.
• Maintained customer satisfaction with quick and professional handling of product returns.
• Solved customer challenges by offering relevant products and services.