Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Front Manager/ Fax Coordinator
Arizona Neurology Associates
Phoenix , AZ
05.2019 - Current
Prepared weekly employee work schedules for team members.
Onboarded new employees with training and new hire documentation.
Cross-trained existing employees to maximize team agility and performance.
Established and updated work schedules to account for changing staff levels and expected workloads.
Maintained computer and physical filing systems.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
Provided proper scheduling of patients, ensuring timely and effective allocation of resources and calendars.
Developed close working relationships with front office and back office staff.
Created and implemented organizational policies and procedures.
Managed incoming fax/medical record requests
Managed Medication Samples
Managed relationships between MAs and Physicians with Medical reps
Scheduling patients for specific testings
Authorizations for insurance companies and Referrals
Certified Laser Technician
Dr. Dean Migliazzo
Phoenix , AZ
08.2018 - 05.2019
Performed quality professional skincare services to meet clients' needs within scope of practice and licensing guidelines.
Customized facial and body treatments to craft personalized sessions and recommended home care regimen to achieve desired results.
Safeguarded client experience to maintain confidentiality and uphold commitment to safety.
Sold products and additional services while rendering treatments to cross-promote other areas of practice.
Examined and analyzed clients' skin to evaluate skin conditions and provide skin care recommendations.
Maintained treatment rooms and workstations in compliance with OSHA standards to deliver safe and therapeutic experiences.
Performed consultations for patients before scheduling treatments.
Performed special anti-oxidant, acne and microdermabrasion facial services.
Performed waxing, body wrap application and gentle exfoliation to improve overall skin condition.
Executed laser hair removal and microdermabrasion procedures.
Weightloss/Nutrition Counselor
Medifast Weight Control Center
Phoenix , AZ
05.2015 - 06.2018
Produced clear and concise meal and exercise plans for clients based on specific dietary needs and medical requirements.
Counseled clients on nutrition issues such as obesity, eating disorders, tube feeding management, failure to thrive and feeding dysfunction.
Assessed clients' nutritional and health statuses to prescribe appropriate eating and exercise plans.
Documented clinical findings and entered pertinent health data for processing, recordkeeping and use by other medical professionals.
Educated patients about therapeutic nutrition, ingredients selection, food prep and meal planning.
Monitored calorie count for individual patients in accordance with specific nutritional needs as specified by physicians.
Managed Inventory on products
Scheduling patients for assessments
Assisted in Consultations to get patients started on their weightloss journey
Monitored meal journals and weekly weight ins
Nutrition Counselor
Hi Health
Phoenix , AZ
02.2011 - 04.2015
Managed Staff work scheduling
Managed inventory and weekly shipments
Competitive Sales
Educating customers on products
Putting together products that would best fit the customers needs
Managed relations/ meetings and events for Reps and District Mangers
Weekly/ Monthly Store Reports
Opening new store locations
Managed store meetings as well as corporate/ district meetings for staff and new hires
New Hire training events
Education
High School Diploma -
Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZ
Laser Tech Certification -
Scottsdale Skin And Holistic Health
Scottsdale, AZ
08.2018
Skills
Personnel Supervision
System Coding
Employee Performance Management System
Employee Performance Evaluations
Referral Verification
Patient Demographics
Reception Management
Medical Care Programs
Training
Time Management
Planning and Prioritization
Policy Management
Attention to Detail
Staff Scheduling
Timeline
Front Manager/ Fax Coordinator
Arizona Neurology Associates
05.2019 - Current
Certified Laser Technician
Dr. Dean Migliazzo
08.2018 - 05.2019
Weightloss/Nutrition Counselor
Medifast Weight Control Center
05.2015 - 06.2018
Nutrition Counselor
Hi Health
02.2011 - 04.2015
High School Diploma -
Maricopa Community Colleges - Estrella Mountain Community College
Medical office Scribe – Multiple Sclerosis Resource at Center for Neurology l Multiple Sclerosis Center for ArizonaMedical office Scribe – Multiple Sclerosis Resource at Center for Neurology l Multiple Sclerosis Center for Arizona