Andrina Vargas Banuelos
Victorville,CA
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Puente Hill Nissan
City of Industry, CA
09.2020 - 12.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold
- Offered advice and assistance to customers, paying attention to special needs or wants.
Customer Service Cashier
USA Gas Station
Covina, CA
03.2018 - 05.2019
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
Sales Associate
Walmart
West Covina, CA
07.2017 - 02.2018
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Education
High School Diploma -
Mountain View High School
El Monte, CA06.2009
Diploma - Medical Billing & Coding
UEI College
El Monte, CA05.2010
Skills
- Order and Refund Processing
- Customer Retention Strategies
- Upbeat and Positive Personality
- Creative Problem Solving
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Customer Service Representative
Puente Hill Nissan
09.2020 - 12.2021
Customer Service Cashier
USA Gas Station
03.2018 - 05.2019
Sales Associate
Walmart
07.2017 - 02.2018
High School Diploma -
Mountain View High School
Diploma - Medical Billing & Coding
UEI College