Andromea Townsend Ancrum
Moncks Corner,SC
Summary
Dynamic salon owner with a proven track record at Hair2slay Beauty Supply, excelling in customer service and business management. Achieved significant customer retention through effective communication and innovative marketing strategies. Skilled in inventory control and team leadership, driving performance improvement while ensuring compliance with health and safety regulations.
Overview
14
14
years of professional experience
Work History
Salon Owner/Operator
Hair2slay Beauty Supply
Ridgeville, SC
04.2019 - Current
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Increased customer retention through exceptional service and consistent follow-up communication.
- Expanded salon offerings by staying current with industry trends, incorporating new treatments into the service menu as appropriate.
- Maintained accurate financial records by tracking expenses, managing budgets, and analyzing sales data for informed decision-making purposes.
- Implemented targeted marketing strategies that attracted new clients and increased overall revenue.
- Streamlined inventory management processes to ensure timely ordering of necessary supplies while minimizing waste.
Home Health Caregiver
Griswold Home Health Care
Goose Creek, SC
04.2011 - Current
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with daily living activities, improving their overall quality of life.
- Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
- Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
- Developed strong relationships with patients and families through open communication channels and empathetic listening skills.
- Provided mobility assistance such as walking and regular exercising.
- Administered prescribed medications accurately, ensuring proper dosage and adherence to schedules.
- Monitored vital signs and reported any abnormalities to medical professionals promptly.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Maintained detailed records of patient progress and changes in health status, facilitating effective communication among healthcare providers.
Bar Owner
Exotic KLOUDZ Lounge
Ridgeville, SC
10.2023 - 02.2025
- Implemented employee training programs focused on product knowledge, sales techniques, and customer service skills to improve overall team performance.
- Increased customer base by implementing creative marketing strategies and engaging social media presence.
- Implemented inventory control systems to reduce waste and maintain optimal stock levels for efficient operations.
- Established strong relationships with law enforcement agencies to proactively address potential issues related to patron safety or alcohol-related incidents.
- Organized successful events such as live music performances, trivia nights, or themed parties to drive foot traffic during off-peak hours.
- Developed a diverse drink menu featuring innovative cocktails and high-quality spirits to attract a wider clientele.
- Managed staff scheduling, ensuring optimal coverage during peak hours while minimizing labor costs.
- Managed cash flows by accurately tracking daily transactions, deposits, invoices payments, and payroll processing.
Education
Graduate Certificate - Trucking
Miller Motte
Summerville, SC10.2023
High School Diploma - General Studies
North Charleston High
North Charleston, SC06.2001
Skills
- Upselling services
- Employee training
- Staff management
- Salon marketing
- Health and safety
- Hair styling techniques
- Appointment scheduling
- Customer service
- Business management
- Scheduling
- Decision-making
- Goal setting
- Inventory control
- Team leadership
- Purchasing and planning
- Staff hiring
- Sales tracking
- Cost control
- Business leadership
- Performance improvement
- Financial oversight
- Cosmetology
- Multitasking
- Problem-solving abilities
Timeline
Bar Owner
Exotic KLOUDZ Lounge
10.2023 - 02.2025
Salon Owner/Operator
Hair2slay Beauty Supply
04.2019 - Current
Home Health Caregiver
Griswold Home Health Care
04.2011 - Current
Graduate Certificate - Trucking
Miller Motte
High School Diploma - General Studies
North Charleston High