Summary
Overview
Work History
Education
Skills
Timeline
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Andrya Lopez

Indianapolis,IN

Summary

Accomplished Property Manager with a proven track record at Regency Windsor, enhancing operational efficiency and tenant satisfaction. Expert in property management and customer service, demonstrated through successful staff training and lease management. Skilled in fostering positive tenant relations and executing budget planning, showcasing adaptability and detail-oriented problem-solving capabilities.

Overview

17
17
years of professional experience

Work History

Property Manager

Regency Windsor
02.2021 - Current
  • Hiring, training, motivating, and supervising all on-site staff in order to achieve operational goals of the community
  • Preparing and executing leases, while monitoring and enforcing compliance
  • Managing tenant requests and concerns
  • Overseeing tenant move-in and move-out processes
  • Conducting regular property inspections to ensure the property is up to standard
  • Maintaining contractor/vendor communications concerning work scheduling, billings, vendor relations and certificates of insurance.
  • Assisting in the formulation of budgets for each upcoming calender year and monitor established budget guidelines
  • Managed financial tasks by finalizing weekly bills
  • Monitoring employee hours for payroll processing

Assistant Manager

Sunblest Apartments
01.2016 - 02.2021
  • Prepared lease documents and ensured accuracy of all paperwork
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
  • Supervised day-to-day operations to meet performance, quality, and service expectations
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
  • Established performance goals for employees and provided feedback on methods for reaching those milestones
  • Evaluated employee performance and conveyed constructive feedback to improve skills

Leasing Agent

Sunblest Apartments
07.2007 - 01.2016
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns
  • Invited prospects to fill out application upon completion of property tour
  • Toured property with prospective tenants and provided information on key features
  • Distributed and followed up on tenant renewal notices
  • Performed background, reference, and credit checks as part of screening process of prospective tenants
  • Collected rent and tracked resident payments and information in computer system

Education

Studied - Health & Human Services

Ivy Tech Community College of Indiana
Indianapolis, IN

Skills

  • Customer Service
  • Office Administration
  • Property Management
  • Highly Adaptable
  • Organized and Detail Oriented
  • Problem Solver

Timeline

Property Manager

Regency Windsor
02.2021 - Current

Assistant Manager

Sunblest Apartments
01.2016 - 02.2021

Leasing Agent

Sunblest Apartments
07.2007 - 01.2016

Studied - Health & Human Services

Ivy Tech Community College of Indiana

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Andrya Lopez