Andy Acosta-Perez
Kenosha,WI
Summary
My name is Andy Acosta-Perez,
I am a Full-Time student + Part-Time work associate. I have been working at Under Armour located at the Pleasant Prairie outlets for over 1 year now. I started out as a seasonal employee but the team noticed my hard work, passion and effort to better the company Im employed it. Im going for my BS in Engineering + Take physics class's in order to find myself a job in Aerospace/Aeronautical engineering. I have gained many skills from working in retail that I can apply in any job and plan on further bettering my skills to exceed criteria's. I am always open to criticism and to learning, I love to master new skills and challenging myself.
Overview
2
2
years of professional experience
Work History
Sales Associate
Under Armour
04.2023 - Current
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Education
Bachelor of Science - Engineering
Carthage College
Kenosha, WI04-2028
Skills
- Problem-solving skills
- Reliability
- Professionalism
- Multi-tasking strength
- Reliable and punctual
- Excellent communication skills
Accomplishments
- Awarded “Employee of the Month” 2023.
- Multiple customer references
- Multiple Hard work compliments told by Managers
- 1 Award for hard work/friendly (1 more incoming)
Languages
Spanish
Native or Bilingual
Interests
- Playing Sports
- Personal Development and Self-Improvement
Timeline
Sales Associate
Under Armour
04.2023 - Current
Bachelor of Science - Engineering
Carthage College