Master technician seeking to further his career with Safelite. I would like to give every customer a positive and memorable experience on a store level; as well as accomplish organizational goals and objectives along the way.
Overview
10
10
years of professional experience
Work History
Master Technician
Safelite AutoGlass
07.2018 - Current
Performed windshield repair or replacement on cars, trucks, and other motor vehicles.
Offered exceptional care and service to every client for maximum customer satisfaction and safety.
Established and maintained a customer base as a one man shop.
Responsible for accurate inventory count, returns, and bank deposits.
Assisted customers with scheduling appointments and filing insurance claims.
Delivered on the job training to trainees
Mentored and coached less experienced technicians
Commercial Fence Installer
Marquette Fence
Marquette, MI
06.2014 - 07.2018
Followed strict quality and safety standards.
Responsible for strict deadlines.
Led commercial crews as needed.
Performed routine maintenance on tools and equipment.
Kept an accurate inventory of supplies needed.
Worked to prevent breakage and scrap.
Education
High School Diploma -
Gwinn High School
Gwinn, MI
05-2013
Renewed Annually -
Safetech Certification
Safelite AutoGlass
Skills
Strong Knowledge of AutoGlass
Advanced Troubleshooting
Safety Awareness
Strong Work Ethic
Follows Processes and Procedures
Customer Service
Diagnostic Abilities
Documentation Skills
Accomplishments
2018 BEPA Winner
2018 Safelite Spirit award recipient
Highest survey response rate (district) for various years