Andy Garcia
Customer Service & Retail Professional
Novato,CA
Summary
- Business student at San Jose State University studying Hospitality, tourism and event management with over four years of customer service and retail experience. skilled in communication, teamwork, problem solving and underpressure working environments. Experienced in fulfilment and food industry service along with collaborative event related projects, with a strong focus for creative and a positive experience and supporting team goals.
- Given several sponsored opportunities to attend events managed and operated by large company names such as Nike, gathering firsthand experience with organizing events in operation and customer engagement.
Overview
7
7
years of professional experience
Work History
Fufilment/food Serice Expert
Target
06.2021 - Current
- Stock shelves and work areas with merchandise to support efficient fulfillment and guest pickup.
- Prepare food items following store procedures while maintaining clean and organized workstations.
- Support guests with order questions and pickup coordination to keep service moving smoothly.
- Monitor product dates and rotate stock to help maintain freshness and reduce waste.
- Coordinate with team members to manage task flow and handle changing store priorities.
Fufiliment Seasonal
Target
10.2020 - 12.2020
- Picked merchandise from store inventory based on order requests and item location instructions.
- Packed orders carefully to support accurate fulfillment and reduce damaged items during handoff.
- Staged completed orders in designated areas for efficient pickup and distribution.
- Verified item counts and labels against order details before releasing packages.
Courtesy Clerk
Safeway
01.2020 - 03.2020
- Maintained clean checkout and floor areas by clearing spills, collecting trash, and restocking supplies.
- Supported cashiers by bagging groceries carefully and organizing purchases for efficient customer departures.
- Collected and organized returned items from aisles, counters, and fitting areas throughout the store.
Education
BS - Business Administration/Management
San Jose State University
12-2027
Associate of Science - Business Administration
Santa Rosa Junior College
Santa Rosa06-2025
Skills
- Event logistics
- budget management
- project management
- Research & data analysis
- guest service expert
- Microsoft Excel
- Microsoft powerpoint
- Presentation
- data organization
Affiliations
- Expected Member | Alpfas | August 2026 – Present
- Participated in professional networking events with alumni and professionals within the business industry
- Developed professional skills through guest speakers and industry events
- Building connections with professionals within companies including Bank Of America, Cisco and Deloitte
Volunteering experince
- The Santa Cruz Mile Run | March 15
- Participated In Nike sponsored community running event, gaining experience to large scale event operation and guest experience
- WhistleStop| Cafe restaurant| June 2016- Jan 20
- Assisted with serving customers a welcoming environment and comfortable enjoinment with positive guest service and positive communication
- Worked with staff to support food service, dinning area organization and guest experience
Timeline
Fufilment/food Serice Expert
Target
06.2021 - Current
Fufiliment Seasonal
Target
10.2020 - 12.2020
Courtesy Clerk
Safeway
01.2020 - 03.2020
Associate of Science - Business Administration
Santa Rosa Junior College
BS - Business Administration/Management
San Jose State University