Andrea Hernandez
Cloverdale,OR
Summary
Motivated at meeting customer needs with expert support. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintain organized, clean and safe work areas with diligent attention to important details.
Overview
3
3
years of professional experience
Work History
Sales Associate
Carters Oshkosh
02.2024 - 09.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Sales Associate
Rue 21
05.2021 - 09.2021
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Created price tags and merchandise signs for new items.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
Education
High School Diploma -
01.2023
Skills
- Customer Service
- Bilingual Communication
- Fluent in Spanish and English
- Fast Learner
- Housekeeping
- Relationship Building
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate - Carters Oshkosh
02.2024 - 09.2024
Sales Associate - Rue 21
05.2021 - 09.2021
Penn Foster Career School - High School Diploma,