Summary
Overview
Work History
Education
Skills
Languages
Timeline
Andrea Hernandez

Andrea Hernandez

Cloverdale,OR

Summary

Motivated at meeting customer needs with expert support. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintain organized, clean and safe work areas with diligent attention to important details.

Overview

3
3
years of professional experience

Work History

Sales Associate

Carters Oshkosh
02.2024 - 09.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Sales Associate

Rue 21
05.2021 - 09.2021
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Created price tags and merchandise signs for new items.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.

Education

High School Diploma -

Penn Foster Career School
01.2023

Skills

  • Customer Service
  • Bilingual Communication
  • Fluent in Spanish and English
  • Fast Learner
  • Housekeeping
  • Relationship Building

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Associate - Carters Oshkosh
02.2024 - 09.2024
Sales Associate - Rue 21
05.2021 - 09.2021
Penn Foster Career School - High School Diploma,
Andrea Hernandez