Andy Lin
New York,NY
Summary
Dynamic professional with a strong background in customer service and relationship building. Proven ability to enhance customer experiences and drive sales in both retail and restaurant environments.
Overview
2
2
years of professional experience
Work History
Salesperson
US GLASS DEPOT
New York, NY
04.2025 - Current
- Assisted customers in selecting appropriate glass products based on their needs and preferences.
- Leveraged in-depth knowledge of product specifications and features to improve customer engagement.
- Processed sales transactions accurately using point-of-sale systems.
- Collaborated with team members to achieve daily sales targets and improve store performance.
Restaurant Front of House Manager
Top Beijing Chinese Food
Los Angeles, CA
04.2024 - 03.2025
- Supervised front of house operations to ensure optimal customer service and satisfaction.
- Trained and developed team members on service standards and operational procedures.
- Managed daily cash handling processes, ensuring accuracy and compliance with company policies.
- Coordinated reservations and seating arrangements to maximize efficiency during peak hours.
Education
Finance
Harbin University of Science And Technology
China07-2023
Skills
- Customer service
- Customer care
- Relationship building
- Customer relationship building
Timeline
Salesperson
US GLASS DEPOT
04.2025 - Current
Restaurant Front of House Manager
Top Beijing Chinese Food
04.2024 - 03.2025
Finance
Harbin University of Science And Technology