Andy Martinez
Philadelphia,PA
Summary
Personable and dedicated Multi Unit Manager with comprehensive background in overseeing multiple locations simultaneously. Solid team player with an upbeat, positive attitude, and proven skills in strategic planning, team leadership, and operational management, all aimed at enhancing business performance.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Multi-Unit Manager
Compass Group USA (Capital One Café)
Philadelphia, PA
10.2023 - Current
- Directed the recruitment process for new hires across multiple locations; conducted interviews and background checks.
- Reviewed monthly financial statements from each unit; tracked spending trends over time to identify potential cost savings opportunities.
- Collaborated with regional managers to ensure compliance with company policies and procedures in all units.
- Developed and implemented operational strategies to enhance team performance.
Supervisor
Compass Group USA (Capital One Café)
New York, New York
12.2022 - 10.2023
- Managed inventory levels according to established guidelines.
- Oversaw daily operations and staff performance in high-volume café environment.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained new employees on company policies, job duties, and performance expectations.
Barista
FLIK Hospitality (30 Rockefeller Plaza)
New York, New York
08.2022 - 12.2022
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Operated cash registers to process customer payments.
Education
Associate of Arts - Liberal Arts
Kingsborough Community College/CUNY
Brooklyn, NY06.2019
Skills
- Problem solving
- Relationship building
- Positive attitude
- Team development
- Multitasking Abilities
- Customer relationship management
Certification
ServSafe® Certificate
Timeline
Multi-Unit Manager
Compass Group USA (Capital One Café)
10.2023 - Current
Supervisor
Compass Group USA (Capital One Café)
12.2022 - 10.2023
Barista
FLIK Hospitality (30 Rockefeller Plaza)
08.2022 - 12.2022
Associate of Arts - Liberal Arts
Kingsborough Community College/CUNY