Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Jessenia Medina

Fort Lauderdale

Summary

Proven retail leader with over 7 years of experience managing high-volume stores and multi-unit operations. Skilled in recruiting, training, and developing top-performing teams, ensuring compliance with company and legal standards, and driving financial growth through operational excellence and member-focused strategies. Recognized for building inclusive cultures of belonging, enhancing customer experience, and delivering results through strong leadership, strategic planning, and execution of company programs.

Overview

7
7
years of professional experience

Work History

Multi-Unit Manager

Signet Jewelers
Sunrise
01.2024 - Current
  • One of the few leaders chosen for a 2-year-long mentorship program, overseeing three stores simultaneously. Partnered with store leaders to identify opportunities, implement company strategies, and drive operational improvements. Focused on talent development, accountability, recruitment, and succession planning to ensure long-term growth and performance consistency across locations.

Store Manager

Signet Jewelers
Sunrise
03.2020 - Current
  • Directed operations of a high-volume location, leading recruitment, training, scheduling, payroll, merchandising, and inventory management. Championed loss prevention strategies and ensured compliance with company standards and procedures. Delivered consistent financial results through effective expense control and sales growth strategies while maintaining high levels of customer satisfaction and associate engagement.

District Training Store Manager

Signet Jewelers
Hialeah
09.2022 - 11.2023
  • Selected to oversee the training and onboarding of Store Managers, Assistant Managers, and Team Members across the District. Facilitated virtual and in-person leadership and onboarding trainings, strengthening skills in communication, engagement, and compliance. Supported company initiatives, analyzed performance reports, and coached and followed up with managers on the consistent training and development of all their team members, resulting in stronger leadership pipelines, and improved overall performance.

Manager

Cafe Cafe
Plantation
08.2018 - 02.2019
  • Managed a high-traffic café, handling vendor relations, purchasing, scheduling, payroll, food safety, compliance, and merchandising. Ensured sanitation, expiration control, and food handling standards while leading a diverse team. Drove profitability through labor optimization, cost control, and customer service excellence.

Education

High School Diploma -

U.E Cristo Rey
Venezuela
07-2013

Skills

  • Operational management
  • Employee training
  • Talent development
  • Inventory management
  • Training development
  • Performance tracking
  • Problem solving
  • Financial analysis
  • Customer relationship management
  • Project management
  • Coaching and mentoring
  • Merchandise presentation
  • Recruitment strategies
  • Staff recruitment

Languages

English
Professional
Spanish
Native/ Bilingual

Accomplishments

  • 2022 Signet's Best Incentive Trip
  • Gemmie Awards 2021 Million Club
  • Gemmie Awards 2022 Million Club

Timeline

Multi-Unit Manager

Signet Jewelers
01.2024 - Current

District Training Store Manager

Signet Jewelers
09.2022 - 11.2023

Store Manager

Signet Jewelers
03.2020 - Current

Manager

Cafe Cafe
08.2018 - 02.2019

High School Diploma -

U.E Cristo Rey

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