Andy Nguyen
Rockford,IL
Summary
Dependable server with success providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
1
1
year of professional experience
Work History
Server
Rock Pho'd
02.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Server Assistant
Texas Roadhouse
08.2022 - 11.2022
- Enhanced customer dining experience by promptly clearing tables and efficiently resetting them for new guests.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Assisted with bussing tables and cleaning up spills.
Education
High School Diploma -
Jefferson High School, Rockford IL
Rockford, IL06.2023
Skills
- Order Management
- Daily Specials Memorization
- Food Running
- Safe Food Handling
- Table Bussing
- Beverage Preparation
- Food Delivery
- Supply Restocking
- Guest Seating
- Menu Memorization
- Strong Work Ethic
Timeline
Server
Rock Pho'd
02.2023 - Current
Server Assistant
Texas Roadhouse
08.2022 - 11.2022
High School Diploma -
Jefferson High School, Rockford IL