Andy Nguyen
Valhalla,NY
Summary
Morale-Driven Bartender Supervisor focused on providing a warming and welcoming environment for patrons and staff. Equipped with a comprehensive rolodex of recipes and techniques used to provide long-lasting, memorable experiences, and cocktails for customers. Backed by years of experience in high-pressure and high-volume events and spaces, I provide warm customer service. I take great pride in my work ethic, am very passionate about customer satisfaction, and believe in the potential I can grow within myself and with my team.
Overview
11
11
years of professional experience
3
3
Certifications
Work History
Bartender Supervisor
Hersha Hospitality Management LP
White Plains, NY
10.2018 - 12.2025
- Managed inventory levels and ordered supplies to ensure operational efficiency.
- Oversaw food preparation and presentation in line with quality standards.
- Informed management of low or spoiled inventory to address supply needs.
- Prepared diverse food items following precise recipes and instructions.
- Executed thorough opening, closing, and shift change procedures daily.
- Supervised team to foster a positive and productive work environment.
- Conducted regular bar inventories and completed daily requisition sheets.
- Planned and coordinated special events to enhance customer engagement and profitability.
Bartender
DLS Events
Los Angeles, California
09.2015 - 12.2018
- Oversaw efficient bar inventory management, restocking supplies during busy service times.
- Delivered outstanding customer service, enhancing guest satisfaction through positive interactions.
- Ensured adherence to health and safety standards in beverage preparation.
- Managed all opening and closing tasks, guaranteeing sufficient stock availability.
- Performed transactions accurately using cash register and point of sale systems.
- Monitored guest alcohol consumption to mitigate risks of over-intoxication and underage drinking.
- Developed protocols for managing intoxicated patrons appropriately.
- Documented daily till totals and tips for thorough financial oversight.
Bartender
Best Beverage Catering LLC
New York, New York
05.2015 - 12.2018
- Prepared cocktails according to bar recipes while serving wine and beer selections.
- Ensured timely restocking of bar supplies during high-volume service periods.
- Engaged guests with exceptional service while maintaining a friendly atmosphere.
- Fostered positive relationships with colleagues through clear communication.
- Accurately operated cash register for transactions and managed cash drawer daily.
- Monitored guest alcohol consumption to ensure responsible serving practices.
- Checked IDs for age verification prior to serving alcoholic beverages.
- Remained composed during busy periods, enhancing overall customer experience.
Bartender
Event Aces
New York , NY
05.2015 - 12.2018
- Prepared cocktails according to recipes and served wine, draft, and bottled beer.
- Managed bar inventory and ensured timely restocking of supplies during shifts.
- Followed health guidelines to guarantee safe beverage preparation practices.
- Executed opening and closing tasks, including organization of supplies.
- Operated POS system for efficient transaction processing and proper change handling.
- Checked identification for age verification before serving drinks.
- Maintained inventory of liquor, beer, wine, and other beverages consistently.
- Demonstrated composure under pressure, enhancing guest experiences.
Bartender
Bowlmor Lanes
White Plains, NY
01.2015 - 08.2017
- Maintained cleanliness and organization of bar area throughout events.
- Trained new bartenders on company protocols and cocktail recipes.
- Collaborated with event staff to ensure seamless service delivery.
- Ensured compliance with health and safety regulations during beverage preparation.
- Performed opening and closing duties, including restocking supplies and managing cash register.
- Prepared cocktails from bar recipes and served wine, draft, and bottled beer.
- Checked identification cards to verify age before serving alcoholic beverages.
- Recommended food and drinks based on patron preferences and special promotions.
Education
Certified Mixologist - Mixology
New York Bartending School
New York, NY05-2014
High School Diploma -
Woodlands High School
Hartsdale06-2011
Industrial Psychology
Westchester Community College
Valhalla, NYSkills
- Inventory management
- Cocktail creation and mixology
- Food presentation and preparation
- Alcohol compliance and awareness
- Cash handling and transactions
- POS operation and system management
- Problem solving and conflict resolution
- Effective communication skills
- Task delegation and team motivation
- Customer engagement and complaint handling
- Menu development and beverage preparation
- Bar equipment maintenance and operations
- Ordering procedures for bar supplies
- Wine, liquor, beer recommendations
Languages
Spanish
Professional
Vietnamese
Limited
Certification
TIPS Certified
Timeline
Bartender Supervisor
Hersha Hospitality Management LP
10.2018 - 12.2025
Bartender
DLS Events
09.2015 - 12.2018
Bartender
Best Beverage Catering LLC
05.2015 - 12.2018
Bartender
Event Aces
05.2015 - 12.2018
Bartender
Bowlmor Lanes
01.2015 - 08.2017
Certified Mixologist - Mixology
New York Bartending School
High School Diploma -
Woodlands High School
Industrial Psychology
Westchester Community College