Andy Ruiz
Olathe,KS
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
5
5
years of professional experience
Work History
Assistant General Manager
Sonic Drive In
07.2019 - Current
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Remedied issues and conflicts among workers using negotiation and active listening.
- Oversaw training and onboarding process for all newly hired employees.
- Mentored and supported employees to create strong workplace culture.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
High School Diploma -
Olathe Northwest High School
Olathe, KS05.2021
Skills
- Staff Management
- Customer Rapport
- Managing Labor
- Managing Cash Deposit
- Team Management
Languages
Spanish
Native or Bilingual
Timeline
Assistant General Manager
Sonic Drive In
07.2019 - Current
High School Diploma -
Olathe Northwest High School