Andy Salce
Lauderhill,FL
Summary
Sales Expert with over 10 years of relevant leadership experience and genuine passion for customer service and developing relationships.
Overview
12
12
years of professional experience
Work History
Retail Associate Manager
Arch Telecom Inc
Coral Springs, FL
09.2022 - 03.2024
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Increased sales through effective upselling techniques and in-depth product knowledge.
- Assisted in inventory management by accurately tracking stock levels and reordering merchandise as needed.
- Streamlined store operations by organizing displays, maintaining cleanliness, and implementing efficient processes.
Retail Store Manager T-Mobile
Wireless Comm
Miami FL
03.2017 - 09.2022
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Enhanced customer satisfaction through training staff on exceptional customer service practices and conflict resolution techniques.
- Optimized inventory management with regular audits, forecasting demands, and adjusting orders accordingly.
- Reduced shrinkage levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.
Sales Representative T-Mobile
Ameritel Wireless
Miami, FL
09.2012 - 06.2017
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Education
High School Diploma -
Mcarthur High School
Hollywood, FL06.2011
Skills
- Staff Training and Development
- Outstanding communication skills
- Conflict resolution skills
- Sales professional
- Reliable
- Customer Satisfaction
- Goal-oriented
Languages
Spanish
Full Professional
Timeline
Retail Associate Manager
Arch Telecom Inc
09.2022 - 03.2024
Retail Store Manager T-Mobile
Wireless Comm
03.2017 - 09.2022
Sales Representative T-Mobile
Ameritel Wireless
09.2012 - 06.2017
High School Diploma -
Mcarthur High School