Dynamic and detail-oriented pharmacy technician skilled in training teams and ensuring regulatory compliance. Proven ability to optimize workflows and improve patient satisfaction through accurate medication dispensing and insurance verification.
Overview
1
1
Certification
5
5
years of professional experience
6
6
years of post-secondary education
Work History
Lead Certified Pharmacy Technician
CVS Pharmacy
11.2022 - Current
Oversaw daily pharmacy operations to ensure compliance with regulations and safety standards.
Trained and mentored new pharmacy technicians on procedures and best practices.
Streamlined medication dispensing processes to enhance efficiency and accuracy in patient care.
Analyzed workflow challenges and developed solutions to improve team productivity and customer satisfaction.
Improved patient satisfaction by providing efficient and accurate prescription services.
Pharmacy Technician
CVS Pharmacy
02.2021 - 11.2022
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Education
Bachelor of Science - Interdisciplinary Studies
University of Central Florida
Orlando, FL
08.2014 - 08.2020
Skills
HIPAA compliance
Medication dispensing
Pharmacy software proficiency
Insurance billing
Workflow optimization
Pharmacy operations management
Problem-solving skills
Insurance verification
Inventory control
Accomplishments
Administered over 3000 vaccines in a single season