Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Anel Orta Jr

South Milwaukee

Summary

Dynamic Store Leader at Speedway LLC with a proven track record in optimizing store operations and enhancing customer satisfaction. Skilled in promotions planning and team management, I successfully implemented strategic initiatives that boosted profitability and improved employee performance. Known for creative problem-solving and effective cash management, I thrive in fast-paced environments.

Retail professional prepared for leadership roles, bringing valuable experience in managing store operations and motivating teams. Recognized for commitment to high standards and delivering results. Known for fostering collaboration and adaptability, ensuring consistent performance and customer satisfaction.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Store Leader

Speedway LLC
11.2010 - Current
  • Learned and implemented store safety protocols to maintain a secure shopping environment.
  • Assisted in daily operations by organizing merchandise and ensuring product availability.
  • Engaged with customers to provide exceptional service and resolve inquiries effectively.
  • Observed inventory management processes, contributing to accurate stock levels and replenishment efforts.
  • Adapted quickly to new systems for point-of-sale transactions and customer engagement tools.
  • Worked closely with district managers and corporate leaders on strategic planning initiatives and implemented action plans.
  • Optimized staff performance through regular evaluations, coaching sessions, and goal-setting initiatives.
  • Addressed escalated customer complaints professionally, resolving issues promptly to retain loyal clientele base.
  • Boosted customer satisfaction by implementing efficient store operations and addressing customer concerns promptly.
  • Managed budget allocation for store expenses while identifying cost-saving opportunities to boost profitability.
  • Coordinated clearance events to clear shelf space for new product lines.
  • Tracked performance and communicated global insights with corporate leaders, sharing successes and strategies to proactively tackle any deficiencies.
  • Enhanced employee performance by conducting regular training sessions and providing constructive feedback.
  • Conducted inventory analysis to determine optimal stock levels.
  • Managed supply chain by ordering products from suppliers, negotiating prices and requiring on-time delivery.
  • Developed marketing strategies by creating and implementing plans to promote store, attract new customers and increase sales.
  • Managed efficient cash register operations.
  • Performed cash, card, and check transactions to complete customer purchases.

Education

High School Diploma -

Wisconsin Career Academy
Milwaukee, WI

Skills

  • Promotions planning
  • Team management
  • Store operations
  • Goal driven
  • Cash management
  • Payroll management
  • Recruiting and hiring
  • Employee scheduling
  • Creative thinking
  • Team cooperation
  • Reliability
  • Problem-solving abilities
  • Teamwork
  • Team leadership

Accomplishments

  • Achieved number one sales in the region through effectively helping with sales plan execution.
  • Supervised team of 13 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Certified Store Operator, Speedway LLC

Languages

English
Native or Bilingual

Timeline

Store Leader

Speedway LLC
11.2010 - Current

High School Diploma -

Wisconsin Career Academy

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Anel Orta Jr