Anel Samenova
Los Angeles,CA
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
7
7
years of professional experience
Work History
Server
Impressions Banquet Hall
Glendale, CA
01.2018 - 08.2023
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
Restaurant Hostess
Cheesecake Factory Inc
Glendale, CA
03.2020 - 10.2022
- Greeted customers and escorted them to their tables.
- Managed reservations, waitlists, and special requests for large parties.
- Directed patrons to lounges and waiting areas.
Receptionist Administrator
Beauty By Tiffany
Beverly Hills, CA
01.2018 - 03.2020
- Obtained and processed payments from clients for products and services.
- Managed office cleaning and sanitizing to comply with infection control protocols.
- Handled diverse needs for clients in-person, by phone or through email.
Hostess
Habibi Cafe
Los Angeles, CA
05.2017 - 01.2019
- Greeted customers and provided them with menus.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Verified reservations and wait times with customers.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Server
Bowls N`Bunz
Santa Monica, CA
12.2016 - 03.2018
- Operated POS terminals to input orders, split bills and calculate totals.
- Followed health safety guidelines when preparing and serving food products.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Greeted guests and provided menus.
Education
Associate of Arts - Fine Arts
Santa Monica College
Santa Monica, CA07-2025
Skills
- Point of sale (POS) system operations
- Foreign language proficiency
- Positive and professional
- Exceptional customer service
- Performance improvement
- Guest relations management
Languages
English
Full Professional
Russian
Native/ Bilingual
Turkish
Native/ Bilingual
Armenian
Limited
Spanish
Limited
Timeline
Restaurant Hostess
Cheesecake Factory Inc
03.2020 - 10.2022
Server
Impressions Banquet Hall
01.2018 - 08.2023
Receptionist Administrator
Beauty By Tiffany
01.2018 - 03.2020
Hostess
Habibi Cafe
05.2017 - 01.2019
Server
Bowls N`Bunz
12.2016 - 03.2018
Associate of Arts - Fine Arts
Santa Monica College