Summary
Overview
Work History
Education
Skills
Timeline
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Anela Ahsing

'Ewa Beach,HI

Summary

Dynamic professional with extensive experience in customer service and problem-solving. Proven ability to enhance client engagement and loyalty through effective communication and tailored strategies. Skilled in inventory management and team building, consistently delivering exceptional service and resolving issues to ensure customer satisfaction.

Overview

5
5
years of professional experience

Work History

Server

Mad Bene
Kapolei, HI
06.2024 - 02.2025
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Provided exceptional service to high volume of daily customers.
  • Trained new employees to perform duties.

Temp Guest Engagement Specialist

Hilton Hawaiian Village
Honolulu, HI
06.2024 - 09.2024
  • Analyzed customer feedback to identify opportunities for improvement in service delivery.
  • Provided exceptional customer service, resolving issues promptly to ensure satisfaction.
  • Developed client-specific strategies to increase customer loyalty and satisfaction.
  • Maintained professionality and efficiency while working closely with leadership.

Nail Technician

Simply Lavish Salon & Spa
Pearl City, HI
01.2023 - 05.2024
  • Followed health regulations regarding sanitation practices throughout the salon.
  • Promoted additional services to existing clients in order to increase revenue.
  • Maintained supply inventory and replenished to maintain consistent availability.
  • Provided excellent customer service through friendly interactions with clients.
  • Demonstrated knowledge of all products and services offered in the salon.
  • Responded promptly to customer inquiries and complaints.
  • Identified needs of customers promptly and efficiently.

Hostess

Taqueria El Ranchero
Kapolei, HI
05.2022 - 01.2023
  • Stocked server areas with supplies before, during and after shifts.
  • Demonstrated strong interpersonal skills when interacting with customers.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Provided excellent customer service by addressing customer needs promptly.
  • Created an enjoyable atmosphere by engaging in friendly conversation with guests.
  • Resolved customer service and food-related issues to maintain guest satisfaction.

Sales Associate

Expressions Photography
‘Aiea, HI
12.2019 - 05.2022
  • Developed promotional strategies to increase sales volume.
  • Greeted customers and provided exceptional customer service.
  • Developed trusting relationships with customers by making personal connections.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Education

High School Diploma -

James Campbell High School
'Ewa Beach, HI
05-2022

Skills

  • Customer service
  • Problem solving
  • Inventory management
  • Sales strategies
  • Client engagement
  • Time management
  • Communication skills
  • Team building

Timeline

Server

Mad Bene
06.2024 - 02.2025

Temp Guest Engagement Specialist

Hilton Hawaiian Village
06.2024 - 09.2024

Nail Technician

Simply Lavish Salon & Spa
01.2023 - 05.2024

Hostess

Taqueria El Ranchero
05.2022 - 01.2023

Sales Associate

Expressions Photography
12.2019 - 05.2022

High School Diploma -

James Campbell High School

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Anela Ahsing