Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Hi, I’m

Anesty Acevedo

Paterson,NJ
Anesty  Acevedo

Summary

I am an exceptional Customer Service Representative with management experience successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with a passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change. I’m well organized and dependable when it comes to managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable employee seeking long term work in a goal-oriented, professional environment. Offering excellent communication and good judgment.

Overview

6

Years of customer service

2

Years of management experience

2

Years of fast food & hospitality experience

Work History

Family Dollar
Paterson, NJ

Assistant Store Manager
06.2022 - 10.2022

Job overview

  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and helped staff improve on & achieve daily objectives and attain advancement.

Bio Reference Labs
Elmwood Park, NJ

Specimen Processor
11.2021 - 05.2022

Job overview

  • Set up, maintained and verified sterility of lab equipment and tools.
  • Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
  • kept record of samples and cultivated strains to support clinical diagnostics.

AKIRA Bijora
Paramus, NJ

Sales Associate
07.2021 - 10.2021

Job overview

  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.

Education

Passaic County Technical Institute
Wayne, NJ

High School Diploma from Marketing
06.2019

University Overview

Skills

  • Focus and Follow-Through
  • Time Management
  • Microsoft Internet Explorer
  • POS Systems
  • Management Team-Building
  • Google Drive
  • Financial Management
  • Store Opening and Closing
  • Marketing and Promotions
  • Hiring and Training
  • Leadership

Accomplishments

Accomplishments

    First place prize winner of an academic, “business plan” contest held by President of Ford.

Timeline

Assistant Store Manager
Family Dollar
06.2022 - 10.2022
Specimen Processor
Bio Reference Labs
11.2021 - 05.2022
Sales Associate
AKIRA Bijora
07.2021 - 10.2021
Passaic County Technical Institute
High School Diploma from Marketing
Anesty Acevedo