I am an exceptional Customer Service Representative with management experience successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with a passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change. I’m well organized and dependable when it comes to managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable employee seeking long term work in a goal-oriented, professional environment. Offering excellent communication and good judgment.