Anesty Solomon
Denver,CO
Summary
Result-oriented professional who excels in customer engagement as well as demonstrates leadership. Adept at driving results and exceeding employer expectations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Property Manager
Public Storage
Aurora, CO
05.2023 - 05.2024
- Screened potential tenants to ensure alignment with property requirements.
- Conduct tours of available rental units.
- Conducted inspections of unoccupied units.
- Managed overdue account issues.
- Updated tenant and unit information to keep current in housing database.
Cleaning Technician
Cottage Care
Aurora, CO
01.2022 - 03.2023
- Residential cleaning services.
- Wiping down countertops and appliances
- Performed sweeping, vacuuming, and mopping to ensure spotless floors.
- Occasional Deep Cleaning consisting of Cleaning baseboards, cleaning inside cabinets and drawers
Telehealth Technician
Firstsource Solutions
Colorado Springs, CO
07.2020 - 03.2023
- Offer prompt solutions for any remote support requests.
- Applied efficient coding procedures for medical documentation compliance.
- Ensured adherence to HIPAA regulations.
- Analyzed health insurance benefits, ensuring accuracy and understanding.
- Facilitated care and optimized transitions with other healthcare system entities, ensuring highest quality care for all members.
- Delivered same-day support for non-urgent telehealth visits, addressing patients' immediate technical needs.
Account Specialist
Airbnb 24-7 INTOUCH
Aurora, CO
08.2016 - 10.2019
- Respond to all inquiries through email and phone.
- Evaluate individual needs.
- Evaluate numerous online accounts to identify signs of fraud.
- Track fraud trends
- Facilitated resolution of complex billing concerns promptly.
- Ensured security through comprehensive identity verification.
- Resolved property damage claims with a focus on timely and efficient outcomes.
- Handled payout processing with accuracy.
Skills
- Live Chat
- Insurance Verification
- Customer Engagement
- Web Service Management
- Cash handling
- Leadership
- Account Analysis
- Customer support
- HIPAA Compliance Knowledge
- Patient Health Records Management
- Efficient Route Management
Certification
Driver's License
Timeline
Property Manager
Public Storage
05.2023 - 05.2024
Cleaning Technician
Cottage Care
01.2022 - 03.2023
Telehealth Technician
Firstsource Solutions
07.2020 - 03.2023
Account Specialist
Airbnb 24-7 INTOUCH
08.2016 - 10.2019