Anet Serpa
Los Angeles,CA
Summary
Exotic purveyor of unparalleled hospitality experiences, adept at orchestrating opulent front desk encounters within the realm of luxury hotels, as well as seamlessly transitioning into roles as a poised hostess or a refined boutique ambassador. Curator of bespoke client interactions, catering to the desires of high profile clientele
Overview
5
5
years of professional experience
Work History
Guest Experience Ambassador
The Maybourne Beverly Hills
01.2023 - 01.2024
- Exquisitely delivered 5-star luxury hospitality experience
- Choreographed seamless check-ins and check-outs, sculpting moments of pure grandeur
- Harmonized reservations with finesse, weaving a tapestry of bespoke indulgence
- Illuminated guests' paths with secret treasures, revealing hidden wonders of the city
- Conjured solutions to inquires and desires with the finesse of a mystic, invoking the spirit of hospitality
- Captivated guests with an aura of mystique, ushering them into a realm of luxury and enchantment
Front Desk Maestro
1 Hotel West Hollywood
06.2022 - 01.2023
- Extend a celestial welcome to our esteemed guests, invoking ancient rituals of hospitality
- Anticipate guests' desires
- Craft bespoke itineraries infused with exotic adventures
- Elevated guests interactions with exotic touches. Handcrafted welcome gifts. Personalized concierge services
- Enkindle a sense of curiosity and exploration, inspiring guests to venture beyond the resort
- Embarked on a voyage of discovery, unearthing exotic experiences to elevate guests' stays
Property Manager
Estate
01.2019 - 05.2022
- Luxury property oversight
- Ambassador of luxury living, catering to the discerning needs of tenants
- Foster a sense of community among tenants
- Deliver exquisite hospitality, ensuring each tenant feels like a cherished guest in their own exotic paradise
- Cultivate long term tenant loyalty
- Coordinate exotic landscape maintenance
Skills
- Charismatic alchemist, transmuting words into enchanting connections effortlessly
- Sovereign navigator of high-stakes realms, gliding with exotic grace
- Polyglot of refinement, fluent in the melodious dialects of opulence
- Guardian of meticulous attention to detail
- Bilingual English/Spanish
- Fluent in the language of elegance and sophistication
- Possess innate talent for the arcane art of persuasion
- Blending luxury hospitality with a touch of mystique and allure
- Adept at conjuring atmosphere of exotic opulence and cultural intrigue
- Skilled in integrating exotic influences seamlessly into guest interactions
- Proficient in infusing a touch of exotic flair into every guest interaction and sales opportunity
Timeline
Guest Experience Ambassador
The Maybourne Beverly Hills
01.2023 - 01.2024
Front Desk Maestro
1 Hotel West Hollywood
06.2022 - 01.2023
Property Manager
Estate
01.2019 - 05.2022