Summary
Overview
Work History
Education
Skills
Timeline
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Sam Schirra

504 Hickory Hill Lane Wyoming,Ohio

Summary

Resourceful individual offering persuasive communication skills and personable demeanor. Effectively hosts informative events to generate student interest on wide-ranging issues. Focused and driven with ambitious mindset and strong track record of exceeding goals.

Overview

2
2
years of professional experience

Work History

Guest Experience Ambassador

West End Ventures
06.2023 - Current
  • Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
  • Collaborated with team members to handle guest requirements from check-in through check-out.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Provided guests with information on local attractions, restaurant and transportation services to enhance stay.

Brotherhood Chair

Pi Kappa Phi Fraternity Miami University
01.2022 - Current
  • Created detailed timelines and budgets for events to meet all deadlines.
  • Managed logistics and event planning, booking, and promoting.
  • Developed creative themes for events and created related activities to engage and ensure a fun safe environment for all.
  • Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
  • Monitored and controlled event expenditures to meet budgets.

Football Video and Office operations Assistant

Miami Redhawks
08.2022 - 01.2023
  • Gained insight on being part of the team behind a D1 college football team and developed skills needed in the sports industry
  • Saw day to day operations such as team travel, marketing strategies, and public and community relations
  • Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.
  • Assisted in special events to promote camaraderie among teammates, families, and community members.

Sales Associate

J CREW
12.2021 - 01.2022
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to build rapport and loyalty.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Cable Technician

RDI CORPORATION
04.2021 - 08.2021
  • Team member that installed the new intercom system for LaSalle High school of Cincinnati
  • Gained valuable insight into how a contractor business is run, including billing and team management
  • Collaborated with other workers and customers to resolve issues of deficient communications connections.
  • Read blueprints and schematics to correctly place equipment.

Education

B.A. -

College of Arts and Science

Bachelor of Arts - Supply Chain Management, Minor

Miami University
Oxford, OH

Wyoming High School

Skills

  • Customer Education
  • Flexible and Adaptable
  • Attention to Detail
  • Critical Thinking
  • Planning and Coordination
  • Self-Motivated
  • Team-building
  • Decision-Making

Timeline

Guest Experience Ambassador

West End Ventures
06.2023 - Current

Football Video and Office operations Assistant

Miami Redhawks
08.2022 - 01.2023

Brotherhood Chair

Pi Kappa Phi Fraternity Miami University
01.2022 - Current

Sales Associate

J CREW
12.2021 - 01.2022

Cable Technician

RDI CORPORATION
04.2021 - 08.2021

B.A. -

College of Arts and Science

Bachelor of Arts - Supply Chain Management, Minor

Miami University

Wyoming High School

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Sam Schirra