Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Angel Adom

Trenton,NJ

Summary

Professional with extensive experience in customer service and retail operations. Demonstrated ability to maintain a clean and organized environment while effectively managing inventory tasks and cash handling. Proven track record of building relationships with customers, addressing their needs, and resolving complaints in a timely manner. Collaborated with team members to enhance the shopping experience and achieve sales goals through effective communication and problem-solving skills. Works well within teams. Strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.

Overview

4
4
years of professional experience

Work History

Cashier

Burlington Coat Factory
Lawrence, New Jersey
03.2024 - Current
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors. Assist with inventory tasks, restocking shelves, and maintaining a clean and organized checkout area.
  • Performed other duties as assigned by management.
  • Build relationships with customers, suggest products, and work to achieve sales goals. Greet customers, assist with their needs, and provide a positive shopping experience.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Generalist

Macys Department Store
Lawrence, NJ
04.2023 - 01.2024
  • Collaborate with colleagues to create a positive and efficient shopping environment. Maintain a clean and organized selling floor and fitting rooms.
  • Facilitated brainstorming sessions among team members aimed at generating creative ideas.
  • Utilized problem solving skills to troubleshoot technical issues related to software applications or hardware devices.
  • Resolved customer complaints in a timely manner while providing excellent customer service.
  • Managed multiple projects simultaneously while maintaining deadlines and budgets.
  • Build relationships with customers, suggest products, and work to achieve sales goals.

Preloader

UPS
Cranbury, New Jersey
10.2021 - 12.2021
  • Adhered strictly to safety guidelines while operating material handling equipment inside the facility.
  • Maintained up-to-date knowledge of warehouse procedures and policies related to shipping and receiving activities.
  • Loaded and unloaded freight from trucks with a hand-truck or pallet jack.
  • Unloaded containers from inbound trailers, sorted and staged the freight for further processing.
  • Stacked cartons on pallets, shrink wrapped and labeled them according to customer requirements.
  • Scanned, pushed and loaded items on conveyor line for loading into trailers.
  • Organized incoming orders by SKU number, size, color for easy identification during pick and pack process.
  • Unloaded materials by hand or with equipment to help team meet work demands.

Education

High School Diploma -

Trenton Central High School
06-2019

Skills

  • Customer service
  • Cash handling
  • Team collaboration
  • Time management
  • Attention to detail
  • Relationship building
  • Communication skills
  • Organizational skills
  • Ordering and stocking
  • Cash register operation

Languages

English
Full Professional

Timeline

Cashier

Burlington Coat Factory
03.2024 - Current

Generalist

Macys Department Store
04.2023 - 01.2024

Preloader

UPS
10.2021 - 12.2021

High School Diploma -

Trenton Central High School

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Angel Adom