Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
3
3
years of professional experience
Work History
Cashier
RaceTrac
Marietta, GA
05.2023 - Current
Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Followed company security procedures for handling large sums of money.
Resolved customer complaints professionally in accordance with company policy.
Processed returns and exchanges of merchandise in accordance with store policies.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Package Handler
Amazon
Fairburn, GA
02.2023 - 07.2024
Organized packages according to type, size, destination, and other specifications.
Ensured compliance with postal regulations regarding hazardous materials handling.
Utilized computer systems for tracking orders, printing labels, and preparing reports.
Collaborated with team members on tasks such as sorting mail into designated bins.
Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.
Barista
Starbucks
Fairburn, Georgia
09.2022 - 04.2023
Provided excellent customer service by responding to inquiries quickly and professionally.
Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Stocked customer service stations with paper products or beverage preparation items.
Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Sales Associate
HomeGoods
Kennesaw, GA
08.2021 - 05.2022
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Developed promotional strategies to increase sales volume.
Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
Education
Associate of Science - Business Administration And Management
Georgia Military College - Milledgeville
Milledgeville, GA
05-2021
Bachelor of Science - Finance
Kennesaw State University
Kennesaw, GA
Skills
Customer Service
Money Handling
Organizational abilities
Time management skills
POS Systems
ID Verification
Staff Training
Liquor regulations and compliance
Languages
English
Native/ Bilingual
Spanish
Limited
Timeline
Cashier
RaceTrac
05.2023 - Current
Package Handler
Amazon
02.2023 - 07.2024
Barista
Starbucks
09.2022 - 04.2023
Sales Associate
HomeGoods
08.2021 - 05.2022
Associate of Science - Business Administration And Management