Angel Blake
El Paso,TX
Summary
Efficient Cashier known for productivity and the ability to complete tasks swiftly. Specialized skills include accurate cash handling, strong customer service, and effective problem-solving. Excel in communication, teamwork, and adaptability, ensuring smooth transactions and positive customer experiences.
Overview
4
4
years of professional experience
Work History
Cashier
Dollar Tree Distribution Center
El Paso, TX
07.2018 - 04.2019
- Processed credit card transactions accurately and efficiently.
- Assisted customers with locating merchandise within the store.
- Ensured that all retail floor areas were properly stocked throughout each shift.
- Maintained cleanliness of the checkout area by sweeping floors, and emptying trash cans.
- Answered customer inquiries regarding store policies and procedures.
- Greeted customers and answered their questions about the store's products and services.
- Kept records of purchases; maintained the orderly appearance of the checkout area; restocked supplies as needed.
- Processed returns and exchanges of merchandise by store policies.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Conducted price checks for special orders or discounts as requested by customers.
- Balanced daily transactions on a computerized point-of-sale system.
- Resolved customer complaints professionally according to company policy.
- Stocked shelves with merchandise when needed.
- Issued receipts, refunds, credits, or changes due to customers.
- Ensured compliance with all safety regulations within the store environment.
- Maintained cleanliness of the checkout area including countertops, registers, windowsills, and floors.
- Assisted customers over the phone regarding store operations, product information, and order placement.
- Organized promotional displays or arranged merchandise on counters or tables to promote sales.
- Operated cash register efficiently and accurately, and processed payments by cash, check, credit card, gift card, or automatic debit.
- Followed company security procedures for handling large sums of money.
- Performed other duties as assigned by management.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register or POS system to receive payment by cash, check, and credit card.
- Preserved the appearance of the store by arranging and replenishing displays and merchandise racks.
- Accepted cash and credit card payments, issued receipts, and provided change.
- Answered customer questions and provided store information.
- Helped with purchases and signed customers up for the rewards program.
- Scanned merchandise using the point-of-sale system for accurate purchase totals.
- Processed sales transactions to prevent long customer wait times.
- Used suggestive selling techniques to promote add-on sales.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Collected payments and provided accurate change.
- Discounted purchases by scanning and redeeming coupons.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked closely with front-end staff to assist customers.
- Delivered a high level of customer service to patrons using active listening and engagement skills.
- Verified customer age requirement for alcohol or tobacco purchases.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Helped customers find specific products, answered questions, and offered product advice.
- Directed trash removal and sanitation procedures to keep aisles and register areas organized.
- Learned roles of other departments to provide coverage and keep the store operational.
- Greeted customers promptly and responded to questions.
- Maintained work area and kept cash drawer organized.
- Processed customer payments quickly and returned exact change and receipts.
- Welcomed customers, offering assistance to help find store items.
- Counted and balanced cashier drawers.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Trained and mentored new cashiers to maximize performance with skilled, efficient, and knowledgeable team members.
- Built and maintained productive relationships with employees.
- Scanned items and checked pricing on the cash register for accuracy.
- Offered customers carry-out service after a transaction.
- Answered customers' questions and provided information on store procedures or policies.
- Adhered to social distancing protocols and wore mask or face shield.
- Checked personal identifications during alcohol and tobacco sales.
- Boosted customer satisfaction levels by going the extra mile to personalize service for each customer.
- Answered phone calls to assist customers with questions and orders.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Processed efficient and accurate cash, check, debit, and credit card payments using the point-of-sale system.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Kept check-out areas clean, organized, and well-stocked to maintain an attractive store.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans, and organizing candy racks.
- Kept check-out areas clean, organized, and well-stocked to maintain an attractive store.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans, and organizing candy racks.
Cashier
Bryant's Market
El Paso , TX
04.2018 - 05.2018
- Answered customer inquiries regarding store policies and procedures.
- Greeted customers and answered their questions about the store's products and services.
- Kept records of purchases; maintained the orderly appearance of checkout area; restocked supplies as needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Resolved customer complaints professionally in accordance with company policy.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
Sales Representative
Mondelez International-Merchandiser
El Paso, TX
11.2014 - 04.2015
- Ensured compliance with company policies and procedures regarding safety regulations.
- Managed customer relationships to ensure satisfaction and loyalty.
- Maintained accurate inventory records of all stock items.
- Created visual presentations that effectively promoted products.
- Organized product displays in accordance with corporate guidelines.
- Created visual displays to showcase products in interactive and engaging way.
- Reorganized sales floor to promote sales, displaying high-demand products in prime locations.
- Maintained a clean and organized retail environment to enhance the shopping experience.
- Designed and set up promotional displays to enhance product visibility and attractiveness.
- Kept work areas clean, neat, and organized for optimal productivity and worker safety.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Received and counted stock items, recording data manually or on thecomputer for inventory purposes.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Set up advertising signs on shelves and counters to attract customers and promote sales.
- Read orders to verify attributes and quantities of merchandise.
Education
General Studies
Parkland High School
El Paso, TX06-2013
Skills
- Cash Handling
- Cash Register Operation
- Payment Collection
- Product Recommendations
- Payment Processing
- Returns processing
- Customer Assistance
- Customer Service
- Drawer balancing
- Cash Drawer Balancing
- Money Handling
- Credit and cash transactions
- Sales expertise
- Ordering and stocking
- Cleaning and sanitizing
- Logical reasoning
- Order Processing
Timeline
Cashier
Dollar Tree Distribution Center
07.2018 - 04.2019
Cashier
Bryant's Market
04.2018 - 05.2018
Sales Representative
Mondelez International-Merchandiser
11.2014 - 04.2015
General Studies
Parkland High School